topic Re: Re: Re: Re: Swipe to unlock not working? in Galaxy S23

Swipe to unlock not working?

TORIkelly4EVER — Mon, 19 May 2025 21:51:30 GMT

Is anyone else having this problem after that useless one ui 7 update??? Any way to fix it???

Re: Swipe to unlock not working?

Ben_H — Mon, 19 May 2025 21:54:01 GMT

Hi, what lock type do you have enabled on the device?

Re: Re: Swipe to unlock not working?

TORIkelly4EVER — Mon, 19 May 2025 21:56:32 GMT

Re: Re: Re: Swipe to unlock not working?

Ben_H — Mon, 19 May 2025 22:00:18 GMT

Just to confirm, you are not able to swipe on the screen to enter your PIN?

Re: Re: Re: Re: Swipe to unlock not working?

TORIkelly4EVER — Mon, 19 May 2025 22:01:37 GMT

Yes. I have to swipe & swipe & swipe again. So at least 3 times b4 I can enter my PIN

Re: Re: Re: Re: Re: Swipe to unlock not working?

Ben_H — Mon, 19 May 2025 22:07:46 GMT

In the Samsung Members app, go to Support > Phone diagnostics. It will take you through diagnostics of several areas of the device, and one of them is the screen just to rule out any potential hardware issue. Let us know how it goes.

Re: Re: Re: Re: Re: Re: Swipe to unlock not working?

TORIkelly4EVER — Mon, 19 May 2025 22:14:33 GMT

It says it's all good

Re: Re: Re: Re: Re: Re: Re: Swipe to unlock not working?

Ben_H — Mon, 19 May 2025 22:26:21 GMT

Do you have a screen protector on the device?

Re: Re: Re: Re: Re: Re: Re: Re: Swipe to unlock not working?

TORIkelly4EVER — Mon, 19 May 2025 22:28:38 GMT

Yeah

Re: Re: Re: Re: Re: Re: Re: Re: Swipe to unlock not working?

TORIkelly4EVER — Mon, 19 May 2025 22:29:32 GMT

It shouldn't matter cuz this just now became an issue

Re: Re: Re: Re: Re: Re: Re: Re: Swipe to unlock not working?

SamsungModerator1 — Fri, 23 May 2025 00:24:44 GMT

Hey there! I can certainly understand needing your swipe to unlock to work! Let's see if some of these troubleshooting steps may help us get it back working.

Wipe Cache Partition:
After an update, cached data can become corrupted. Clearing the cache partition in recovery mode can resolve this.
To wipe the cache partition:
Power off your device.
Press and hold the Volume Up and Side/Power buttons until you see the Samsung logo.
Select "Wipe cache partition" using the Volume buttons and the Side/Power button to execute.
Select "Yes" and then "Reboot system now".
2. Force Restart:
A force restart can resolve temporary software glitches.
To force restart: Hold down the Power and Volume Down buttons until the device restarts.

Next I would suggest a factory data reset to kind of push anything in the software back through that may have gotten stuck.

You can also submit an error report by going to the Samsung Members app > Get help > Send feedback > Error reports.

Re: Swipe to unlock not working?

paulRsims — Sun, 03 Aug 2025 09:40:17 GMT

How kee phone unlocked

Re: Swipe to unlock not working?

Tallkeith — Sun, 31 Aug 2025 10:28:19 GMT

Still doesn't work since the ui7 upgrade (downgrade?). Never a problem on the ui6 .

Samsung Galaxy A14.

Really wish I could go back to ui6

Re: Re: Re: Re: Swipe to unlock not working?

SecurityKid — Sun, 01 Feb 2026 19:44:42 GMT

Exactly