topic Re: Re: One Ui7 slow charging and heating issues? in Galaxy S23

One Ui7 slow charging and heating issues?

jafra — Thu, 01 May 2025 06:26:16 GMT

I've definitely noticed since I got this update that my s23 ultra charges slower than it did before and even heats up quite a bit. I use a super fast 2.0 charger, yet it's still slow. Hopefully a new fixes this.

Re: One Ui7 slow charging and heating issues?

SammyNerd83 — Thu, 01 May 2025 09:08:12 GMT

Call 1800-samsung and talk to tech support. Also, have there been any drops or liquid spills? How long have you had it, btw? Do you charge it properly? Or overnight and all the time? If you respond! Please do so in as much detail as possible, please?

Re: One Ui7 slow charging and heating issues?

aviavi — Thu, 01 May 2025 15:51:27 GMT

I'm having the same issue. Super slow charging on my s23. Terrible update.

Re: One Ui7 slow charging and heating issues?

Big-Bad-Brad — Thu, 01 May 2025 20:53:14 GMT

After a big an update as this was, your phone is gonna be doing a ton of work after the file is downloaded. It's updating files and apps, reconfiguring programs and data, then cleaning up everything. An OS update is a lot more than simply loading some files in there. Give it a day or so. Let it catch up.

Re: Re: One Ui7 slow charging and heating issues?

jafra — Fri, 02 May 2025 06:23:37 GMT

It's almost been a week. The phone still heats up and charges slow. It also lags when I'm turning it on and off.

Re: One Ui7 slow charging and heating issues?

userpvbsOKQM7J — Sat, 10 May 2025 16:26:26 GMT

This update is junk. I use a wired and wireless charger. Both of them do & did fast charging. Now neither of them do fast charging since the update. Yes, fast charging is enabled. My battery also goes dead quicker. Samsung you broke out phones with a forced update. Please fix this ASAP or allow us to go back to One UI 6.

Re: One Ui7 slow charging and heating issues?

ThatSnarlyGuy — Wed, 21 May 2025 10:09:18 GMT

I've had the very same issue, my phone switched itself off last night too, woke up to a charging screen, didn't even restart, I held off on the update but caved when it didn't stop popping up.

I have a 100 watt charger with 100 watt cables, no issues on anything else, just since One UI 7.

I hope they sort this soon, seems to be everywhere based on search and affects all models too.

Re: One Ui7 slow charging and heating issues?

GPD — Wed, 21 May 2025 18:15:18 GMT

I got my s23U updated to One UI 7 last week and observed significant over draining of battery and overheating. One UI 6.1 was far better in handling these. I tried some remedies like clearing cache but that doesn't work for me. Need a fix for this ASAP

Re: One Ui7 slow charging and heating issues?

TastyCookies124 — Wed, 28 May 2025 06:42:16 GMT

I am having similar issues. My phone just today was barely used and drained to 15%. I have had it plugged in for over 30 minutes now, and it has only increased to 18%. It was faster before the update.

Re: One Ui7 slow charging and heating issues?

SamsungModerator1 — Wed, 28 May 2025 14:28:16 GMT

Hello, welcome and thank you for being a part of the Samsung Community! I understand your frustrations with your device not charging properly and heating up after completing the recent update.

Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this guide to help keep your devices at their normal operating temperature: https://www.samsung.com/us/support/answer/ANS10002887/.

Clear the cache partition of the device by turning off your device, simultaneously press and hold the power and volume up buttons, when the Samsung logo appears, release the power button. Your device should boot into recovery mode. Navigate to "wipe cache partition" and press power. Reboot the device normally.

Perform a factory data reset. Be sure to back up your device before performing the reset:https://www.samsung.com/us/support/answer/ANS10002780/.

For the device slow charging check out this troubleshooting guide: https://www.samsung.com/us/support/answer/ANS10002871/

If the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician.

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by contacting customer support at 1-800-726-7864.

Phone loads things very slow and getting very hot

Bratheretostay — Fri, 30 May 2025 11:37:26 GMT

I hate this new update my phone loads very slow takes mins to bring up article and phone getting very hot on top of phone never had these issues before

Re: Update

meself — Thu, 29 May 2025 23:18:05 GMT

Clear the phone cache

Re: Update

Big-Bad-Brad — Fri, 30 May 2025 01:30:27 GMT

As stated, clear the cache. And if you just installed the update, give it some time. The new operating system is still arranging things and still updating stuff. Mine took about a week. No problem since then.

Re: One Ui7 slow charging and heating issues?

alamin753 — Thu, 19 Jun 2025 04:05:50 GMT

Hi Id suggest you definitely call 1800 SAMSUNG They are very helpful for immediate support If the phone has any problems you can also contact them Drops or Liquid Contact This could lead to internal problems even though they are not obvious What is the length of time you have used your phone Charging habits Battery health can be affected by other factors such as overnight charging Give them as many details as you can this will help guide them better I hope its resolved soon

Re: One Ui7 slow charging and heating issues?

tylerswire — Sun, 29 Jun 2025 11:56:12 GMT

Don't install this update. Battery life is horrible after it and more importantly Do not disturb contacts you add for exceptions disappear from the list every day.

Re: One Ui7 slow charging and heating issues?

tylerswire — Sun, 29 Jun 2025 12:00:11 GMT

Don't install this update. Battery life is horrible after it and more importantly Do not disturb contacts you add for exceptions disappear from the list every day. Samsung support has been no luck. I've tried working with them three times with zero results.

Re: Re: One Ui7 slow charging and heating issues?

userId69wcjAKH — Sun, 29 Jun 2025 17:17:01 GMT

Maybe Samsung shouldn't release updates that break people's phones as to where your customers have to do troubleshooting after an update on a phone that was working fine before? Just a thought...

S23 ultra runs slow and gets hot when charging it

bankai30 — Wed, 09 Jul 2025 00:19:24 GMT

Why my phone works slow by changing apps and writing a text and why does my phone gets hot when iam charging thephone

Re: S 23 ultra

Mogay — Fri, 04 Jul 2025 10:19:39 GMT

pretty normal, you suppose to do something else while your phone is charging

Re: S 23 ultra

bankai30 — Fri, 04 Jul 2025 10:28:38 GMT

I did but it still runs slow