https://us.community.samsung.com/t5/Galaxy-S23/Just-got-this-phone-already-want-to-return/m-p/3312724#M75172 <BR /><DIV>Just upgraded from the s10e to the s23. It's definitely a downgrade in some areas (lack of headphone jack, no SD card for storage expansion, etc) but I thought hey, it's a small phone like I need, decent camera, no AI like the new s24-s25 right?&nbsp;</DIV><DIV><DIV><DIV><SPAN><BR /></SPAN></DIV><DIV>Right.... until the phone did a system update and now my s23 is riddled with all the generative AI b.s.</DIV><DIV><BR /></DIV><DIV>Does anyone know if you can completely remove it? Or am I stuck with "disabling" and hoping to forget the huge Galaxy AI tab now in my settings? Will I have to "disable" the AI with every new update?</DIV><DIV><BR /></DIV><DIV>Does anyone know if android will eventually make an update where AI isn't forced on us? Can they not create an update where AI is optional / an additional download for those that want it?&nbsp;</DIV></DIV><DIV><BR /></DIV><DIV>I seriously am thinking about returning this phone and just using my wonky s10e until it completely dies. I have never been more disappointed in samsung/android than I am right now. Ridiculous.</DIV><DIV><BR /></DIV><DIV>(Editing to add: I've made this post using my s10e. I will use the s23 as little as possible because of this situation.)</DIV></DIV><DIV><BR /></DIV><DIV><SPAN>UPDATE: couldnt return the phone due to the system update that happened, which canceled out the return policy. I have reactivated my s10e for now and will use it until it dies out. the s23 will be kept as an unfortunate last-resort backup for when the s10e dies, unless i can find someone to sell it to. Out of $350, no closer to a genuine upgrade, and beyond frustrated. Yay samsung. <span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span> the s23 is a serious downgrade on multiple levels and I will not make this mistake again.</SPAN></DIV><DIV><BR /></DIV><DIV>UPDATE 8/6: writing the update on my s10e still, but I switched over to Apple for the time being. Still without a headphone jack and SD card, but my iPhone 15 is small, has 0 generative AI (even with system updates), better storage. Maybe I'll come back to android in a few years, but for now I'm vibing with the change. Using my old s10e as a browsing phone currently. The s23 has been gifted to my mom; she also immediately wanted the AI turned off.</DIV><DIV><BR /></DIV><DIV>Hopefully in the future samsung will create a phone that 1) has a good baseline for internal storage (start at 256gb minimum, since the system and undelete-able apps take up so much space), and 2) have 0 generative AI features (make the AI a separate download if needed for the small percentage that wants it). Bonus points if they can bring smaller models back.</DIV><DIV><BR /></DIV><DIV>Until then, see yall on the flipside.&nbsp;</DIV> Thu, 07 Aug 2025 01:32:55 GMT kadulee 2025-08-07T01:32:55Z