topic Re: Wired Headphones do not work with splitter in Galaxy S23

Wired Headphones do not work with splitter

VBjage — Thu, 27 Apr 2023 16:03:34 GMT

I have the S23 Ultra and have always used one of those power/headphone splitters without issue, even on my S23 Ultra, until recently. Not sure if its post an update or not, but the phone does not see the headset when connected through the splitter. The splitter works fine on my wife's S20 Ultra and the headphones work fine without the splitter. Any thoughts or suggestions?

Re: Wired Headphones do not work with splitter

MsKa — Thu, 27 Apr 2023 17:40:05 GMT

I am having the same issue.

Re: Wired Headphones do not work with splitter

SamsungModerator1 — Fri, 28 Apr 2023 01:12:54 GMT

Hello, We understand the concern with the wired headphones not working. So let's try to alleviate some stress by trying this link below.
https://www.samsung.com/us/support/troubleshooting/TSG01001072/#perform-basic-troubleshooting-for-th...
If this does not help, We recommend letting a service technician have a look. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/ or by contacting customer support at 1-800-726-7864.

For assistance outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html