topic Re: Re: Update broken??? in Galaxy S23

Update broken???

toyota10 — Mon, 27 Nov 2023 03:20:51 GMT

My s23 ultra updated yesterday to may update with version ending in awc9. Checked for updates after it installed and got a "critical" update to go from awc9 to awc9a. Installed that one and checked again for updates and it went back to awc9. If the awc9a is a "critical" update, why would it let me roll back? Is there problems with the awc9a? Or is the update system broken?

Re: Update broken???

prariedog — Tue, 02 May 2023 12:40:22 GMT

What cell provider do you use? I got a similar update on At&t but WCE to WCEa. It appears to be an provider thing at least in my case

Re: Re: Update broken???

toyota10 — Tue, 02 May 2023 13:00:29 GMT

I have att also

Re: Re: Re: Update broken???

prariedog — Tue, 02 May 2023 13:04:47 GMT

Strange that they would be pushing slightly different updates that don't seem to do anything. My best guess is att accidentally pushed some internal test live.

Re: Re: Re: Re: Update broken???

toyota10 — Tue, 02 May 2023 13:13:14 GMT

Ya I don't know. I've never got a update then check again after updating only to have another update to roll back to the previous one

Re: Update broken???

Regnar — Tue, 02 May 2023 13:58:26 GMT

same issue here...att user

Re: Re: Update broken???

toyota10 — Tue, 02 May 2023 14:01:55 GMT

It's weird. You can do a endless loop of going back and forth between the wc9 and wc9a updates.

Re: Re: Update broken???

Regnar — Tue, 02 May 2023 14:06:41 GMT

att took no ownership and passed me to samsung. samsung has no clue of the issue (at least the person i'm talking to)

Re: Update broken???

toyota10 — Tue, 02 May 2023 14:12:17 GMT

Hopefully they get it figured out so future updates aren't just gonna roll back to wc9

Re: Update broken???

SpudMan9510 — Tue, 02 May 2023 15:06:19 GMT

I'm with at&t and never got an update

https://www.sammobile.com/news/galaxy-s23-may-2023-security-update-released-europe/

Re: Re: Re: Update broken???

prariedog — Tue, 02 May 2023 19:58:28 GMT

Yeah it definitely seems like an att thing, att is the only source I could find any documentation on WCE/WC9

Re: Update broken???

SamsungModerator1 — Wed, 03 May 2023 19:06:01 GMT

Hello, We understand the confusion with receiving a notification the software has been downgraded.

As security updates are specific to the carriers, we recommend reaching out to your service provider for assistance regarding the multiple downloads and the message the software was being downgraded.