topic Re: Re: Taking pictures of bar codes in Galaxy S23

S23 camera can't take pictures of barcodes (back of license)

nellienobody — Tue, 16 Dec 2025 01:38:09 GMT

My bank requires that I take front and back pictures of my driver's license. My S23 takes pictures of the front just fine. But it just cannot take pictures of the bar codes on the back. (It can take pictures of QR codes, though.) What can I do?

EDIT: Apparently I wasn't clear. I am using the bank's website to apply for an account. The website controls my cell phone's camera while taking the pictures. I don't know if the issue is with the website or with my cell phone's camera.

Re: Taking pictures of bar codes

Robin621k — Sat, 13 Dec 2025 19:41:58 GMT

Use the white balance slider in the middle of the camera app, adjust accordingly to get the right balnce.

Re: Taking pictures of bar codes

LongHiker — Sat, 13 Dec 2025 19:48:55 GMT

What does it do when you try to take a picture of a bar code?

Re: Taking pictures of bar codes

nellienobody — Sat, 13 Dec 2025 20:28:25 GMT

Nothing. It could be the camera, it could be the bank's security system.

Re: Re: Taking pictures of bar codes

LongHiker — Sat, 13 Dec 2025 20:30:27 GMT

So you just see a blank black screen?

Re: Taking pictures of bar codes

nellienobody — Sat, 13 Dec 2025 20:38:15 GMT

It took awhile to figure out what you meant by "white balance slider in the middle of the camera app". I can't see how this would affect my issue, which is not a balance problem.

Re: Re: Taking pictures of bar codes

Robin621k — Sat, 13 Dec 2025 20:41:04 GMT

Is this in the banking app or camera?

Re: Re: Taking pictures of bar codes

nellienobody — Sat, 13 Dec 2025 20:53:12 GMT

I don't know.

Re: Re: Taking pictures of bar codes

nellienobody — Sat, 13 Dec 2025 20:54:21 GMT

No. It just doesn't capture any image at all.

Re: Re: Taking pictures of bar codes

LongHiker — Sat, 13 Dec 2025 20:58:09 GMT

@nellienobody So you see the image but are unable to click the capture button?

Re: Re: Taking pictures of bar codes

nellienobody — Sat, 13 Dec 2025 21:19:51 GMT

There is no capture button. The bank's system either displays "Success!" and the captured image or it leaves you sitting there holding your cell phone until your arms wear out.

Re: Re: Re: Taking pictures of bar codes

LongHiker — Sat, 13 Dec 2025 21:20:52 GMT

So, it sounds like an issue with the bank app.

Re: Re: Re: Taking pictures of bar codes

Robin621k — Sat, 13 Dec 2025 21:51:46 GMT

You don't know whether it is opening your camera in the baking app?

Re: Taking pictures of bar codes

nellienobody — Sun, 14 Dec 2025 00:02:02 GMT

I resolved this issue myself by turning my driver's license sideways so the barcode was at the bottom. The bank's website took the picture immediately. Don't ask me why!!!

Re: S23 camera can't take pictures of barcodes (back of license)

rron — Sun, 04 Jan 2026 08:41:39 GMT

My Samsung A16 5G camera does nkt read bar codes

Re: S23 camera can't take pictures of barcodes (back of license)

LongHiker — Sun, 04 Jan 2026 17:50:57 GMT

@rron reading bar codes is not a built in feature because bar code information is just numbers. They can't hold other information like a QR code does.

Re: S23 camera can't take pictures of barcodes (back of license)

4City2 — Mon, 12 Jan 2026 18:34:34 GMT

Try taking the picture without being in the banks app. Send attach the photo