topic Re: Unable to download apps in Galaxy S23

Unable to download apps

mnmlo88 — Fri, 06 Mar 2026 22:22:49 GMT

I need help finding out how to change apps age rating in settings, where in settings is this at? I keep seeing this message

"This app's age rating is higher than the limit that's been set for App and game age ratings in Settings."

Re: Unable to download apps

Srb79 — Fri, 06 Mar 2026 22:27:35 GMT

It should be under Settings/Family.

Re: Unable to download apps

BrüZZi — Fri, 06 Mar 2026 22:41:13 GMT

Try changing parental controls:

⁃ Google Play Store >
⁃ Settings >
⁃ Family >
⁃ Parental Controls

Re: Re: Unable to download apps

mnmlo88 — Fri, 06 Mar 2026 22:42:35 GMT

What about on Samsung apps?

Re: Unable to download apps

SamsungModerator1 — Fri, 06 Mar 2026 22:58:47 GMT

BrüZZi, is on the right track. To change the age settings on your Samsung Galaxy S23, you typically need to update the date of birth in your Samsung account or Google account, as the phone uses these accounts to determine age-restricted content and features.

Update Samsung Account Age
1) Open the Settings app on your phone.
2) Tap your Samsung account name (profile name) at the very top of the screen.
3) Select Profile info.
4) Tap Date of birth.
5) Enter the correct date and tap Save or Done.

Update Google Account Age
1) Since Android is powered by Google, many age-restricted apps (like YouTube or the Play Store) depend on your 2) Google profile.
3) Open Settings and scroll down to tap Google.
4) Tap Manage your Google Account.
5) Go to the Personal info tab.
6) Under "Basic info," tap Birthday.
7) Update your birth date and tap Save.

Managing Age for a Child’s Phone
If you are trying to change the age for a child's account that is currently supervised:
- Samsung Child Account: Go to Settings > Samsung account > Family and select the child's profile to manage age-related restrictions for apps and the Galaxy Store.
- Google Family Link: Open the Family Link app on the parent's device, select the child's name, and go to Manage Settings > Account Info to edit the birth date.

Re: Unable to download apps

BrüZZi — Fri, 06 Mar 2026 23:14:42 GMT

Samsung Darius is right :

⁃ Settings >
⁃ Digital Well-being &
Parent Control >
⁃ Content Restriction >
⁃ App and Game Age Ratings.

Re: Re: Unable to download apps

mnmlo88 — Fri, 06 Mar 2026 23:17:37 GMT

Thank you! Updated my age on galaxy store solved issue!