topic Re: Modes and Routines stopped working in Galaxy S24

Modes and Routines stopped working

TheRavager117 — Sat, 13 Sep 2025 12:17:25 GMT

The routines I have set up will not work now. I have cleared data and cache then restarted the phone. I even tried uninstalling updates. The app takes forever to stop the spinning dots so that I can even select anything. Once it does, I select a mode and I can't scroll or select anything. If I try to set up routines, there are no options for "if" or "then" and if I try to search for one, nothing shows up. Is there any way to fix this?

Re: Modes and Routines stopped working

MrGhoul — Sat, 13 Sep 2025 14:24:34 GMT

Have you tried clearing the cache partition? If all other options fail to resolve the issue, a factory reset may be needed. Just make sure to "BACK UP YOUR PHONE" before proceeding with a factory reset.

Clearing the "cache partition" can help resolve any issues caused by old or corrupted system cache data.

Follow the steps below,

Clear the cache partition
- Turn the phone off (shut down)
- Press and hold the Volume Up key, then press and hold the side key.
- When the Android system recovery menu options show release buttons.
- Press the volume down key several times to highlight wipe cache partition.
- Press the side key to select.
- Press the volume down key to highlight yes, then press the side key to select.
- When the wipe cache partition is complete, Reboot system is now highlighted.
- Press the side key to restart the device.

Re: Modes and Routines stopped working

musicsmylife29 — Sun, 14 Sep 2025 01:58:25 GMT

Mine hasn't worked since Thursday night. Have tried everything, even factory reset it. Nothing has worked. I've seen others having issues as well. Some type of bug.

Re: Modes and Routines stopped working

musicsmylife29 — Sun, 14 Sep 2025 01:59:24 GMT

And by the way, factory resetting worked for a couple hours but then right back to not working. I wasted several hours backing things up.

Modes & Routines

Qlue2 — Sun, 14 Sep 2025 02:05:52 GMT

I just purchased a galaxy watch 7. Ive been using sleep mode (with sync on) so I can wear it while I sleep and record my health data. I have spent the last 30 minutes trying to edit/add routines for sleep. I can activate sleep mode manually via the watch or phone just fine. But I cant edit it via the phone AT ALL. When I go into Modes & Routines, it stays loading for 30-90 seconds. When I click "sleep" it opens, and then I cannot click anything on the screen. It's frozen. I can atill access my drop down bar. My home, back, and app buttons still work, just nothing on the sleep routine screen.

I'm trying to create a routine so when my watch turns on to sleep automatically at night, it will swap watch faces, always on display turns off, and any notifications etc.

I just can't edit it at all. Screen stays frozen.

I have force stopped. Clear cache. And deleted data to total reset the modes & Routines app itself and it has not fixed it.

I have reset both watch and phone, and still is frozen. It seems people have posted in reviews about this, just wanted to echo/add to it.

I have an s24 Ultra. 1 year old this month.

Re: Modes and Routines stopped working

pumpkinz — Sun, 14 Sep 2025 03:11:08 GMT

I have also had these issues. I uninstalled routines +, cleared the partition, and did the whole clear cache and data. Still, nothing has fixed it. I'm not sure if an update caused this to stop working, but i had a lot of routines.

Re: Modes & Routines

cadenmorley — Sun, 14 Sep 2025 08:58:47 GMT

This sounds frustrating — and you’ve already tried all the usual fixes (cache/data clear, reset, etc.). Since others have reported it too, it might be a bug in the current version of the Modes & Routines app.
One thing you can try is making sure both your watch and phone are on the latest firmware and app versions (sometimes Samsung pushes quick patches for these issues). You could also try using Good Lock’s Routines+ module as a temporary workaround — it sometimes allows more reliable automation when the stock app is buggy.
Might be worth reporting through the Samsung Members app too, so they can escalate it — they usually request logs and can get the issue in front of the dev team faster.

Re: Modes and Routines stopped working

windyhill — Sun, 14 Sep 2025 10:59:23 GMT

Mine hasn't worked since my phone did an update

Re: Re: Modes and Routines stopped working

TheRavager117 — Sun, 14 Sep 2025 11:56:43 GMT

That's when mine stopped working, too.

Re: Modes & Routines

user2S1NwWzZpd — Sun, 14 Sep 2025 13:36:01 GMT

I started having the same issue yesterday and cannot find anyway to fix it

Re: Modes and Routines stopped working

user2S1NwWzZpd — Sun, 14 Sep 2025 13:37:15 GMT

Having the same issue

Re: Modes & Routines

1975VW — Sun, 14 Sep 2025 13:58:55 GMT

I'm having the same issue. It started overnight after phone did a restart.
Not only this but other things were toggled on that shouldn't have been.
Samsung has slipped something in on us.

Re: Modes and Routines stopped working

1975VW — Sun, 14 Sep 2025 14:03:21 GMT

Same here. It started last night after a restart along with some other issues.

Re: Modes and Routines stopped working

uservHdEYQru2y — Sun, 14 Sep 2025 19:00:55 GMT

Same. And working with Samsung support they had me delete all modes. Still doesn't work

Re: Modes & Routines

Members_TTmijOW — Sun, 14 Sep 2025 19:53:51 GMT

Same issue. It started over 3 days ago.

Re: Re: Modes and Routines stopped working

windyhill — Fri, 19 Sep 2025 02:15:51 GMT

I did a chat with samsung yesterday & they recommended clearing the cache partition after everything else (not a factory reset, I'm trying to avoid a reset) has failed. That didn't help either. Mine definitely stopped working after my phone updated. Samsung's suggestions were 1. Wait to see if there's an update that fixes it. 2. Factory reset. 3. Take it in to a store to see if they can figure it out. I did mention that there was a lot of people reporting this problem in the community and he should send it up the food chain to fix the problem.

Re: Modes and Routines stopped working

Luzerner90 — Mon, 15 Sep 2025 05:12:47 GMT

Same here

Re: Modes and Routines stopped working

Camcandoit — Mon, 15 Sep 2025 07:31:25 GMT

Same here. Tried it all and still not working.

Re: Modes & Routines

Drakeing — Mon, 15 Sep 2025 16:54:56 GMT

My issue is completely unrelated to my watch. This literally just started on my phone.

Re: Modes and Routines stopped working

SamsungLena — Tue, 16 Sep 2025 13:39:15 GMT

Hello everyone, thank you for your feedback. We have identified a situation on some devices where the Modes and Routines app, along with its automation function, fails to execute properly because of compatibility problems between apps. To resolve this, we are working on an update version of the ‘Modes and Routines’ app to improve this situation, so please make sure to keep your device’s app version up to date.

The update will be rolled out gradually. The schedule and version number are subject to change and may differ depending on your region or carrier.