S24 Ultra Microphone Stopped Working

userleuJcE0J3M — Fri, 24 Oct 2025 00:06:17 GMT

For some unknown reasons the microphone to my galaxy s24 ultra decided to stop working. I have tried both samsung and gboard keyboards and checked all the settings. It also stopped working with my voice recorder app. I've tried everything suggested. I ran the Samsung diagnostics and it indicated that my microphone was fine. But, the keyboard text to typing feature works when I use my earbud's microphone. And everyone tells me they can hear me fine during calls. Had this happened to anyone else recently?

Re: S24 Ultra Microphone Stopped Working

bSkiZ — Tue, 18 Nov 2025 14:20:18 GMT

Me 2

Re: S24 Ultra Microphone Stopped Working

SamsungModerator1 — Wed, 19 Nov 2025 00:01:14 GMT

Hello @userleuJcE0J3M,

I can understand how frustrating it may be for your microphone to not be working. I see you mentioned that you already tried some troubleshooting steps previously.

Below I'm listing a few troubleshooting steps just in case some or if any steps were missed:

- Check for any physical obstructions and clean the ports

- Ensure all Bluetooth devices are disconnected

- Restart your phone

If the issue continues, double-check your software is up-to-date on your software, and run a microphone test in the Samsung Members app.

Boot in Safe Mode: This step disables all third-party apps from running in the background that could be causing your microphone to stop working.

- Test the microphone in Safe Mode

This link here provides steps on how to boot your device in Safe Mode: https://www.samsung.com/us/support/answer/ANS10003495/

If your microphone still doesn't work in Safe Mode and if the troubleshooting is not helpful, the phone will need to be evaluated by a certified technician. You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864.

For service outside of the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html

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S24 Ultra Microphone Stopped Working

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Re: S24 Ultra Microphone Stopped Working