https://us.community.samsung.com/t5/Galaxy-S24/Can-t-update-my-phone-to-the-latest-version/m-p/3446739#M114243 <SPAN>Hello, I brought a s24 ultra phone from Amazon Renewed, The phone is excellent but, I haven't been able to update my software. It's currently stuck on One ui v7 instead of being on One ui v8. I'm using a T mobile sim card on this phone I haven't had any issues with the Sim. Could someone please tell me why am I experiencing update issues?&nbsp;</SPAN><DIV><BR /></DIV><DIV><span class="lia-inline-image-display-wrapper" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1306792iE035BDAEFF0E2C6B/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span><FIGCAPTION data-before="Image description" class="badge" tabindex="0"><DIV><FONT size="2">I heard this could be the issue of why I haven't been able to receive updates.</FONT></DIV></FIGCAPTION></DIV><DIV><BR /></DIV><DIV><DIV><BR /></DIV><DIV><span class="lia-inline-image-display-wrapper" image-alt="image"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1306793i69B2AFF9A91C662C/image-size/large?v=v2&amp;px=999" role="button" title="image" alt="image" /></span></DIV><DIV><BR /></DIV><DIV><BR /></DIV></DIV> Thu, 01 Jan 2026 19:58:58 GMT HelloNick0289 2026-01-01T19:58:58Z