topic Re: Re: Won't accept password in lockscreen & security settings in Galaxy S24

Won't accept password in lockscreen & security settings

sarecee — Thu, 26 Mar 2026 05:21:22 GMT

Hey Community,

So been having this problem with not having access to my lockscreen(bio, pattern, etc) and security settings because it doesn't accept my password. Samsung prompted me to change password on March 1, so I did, I havent been able to sign in to those specific settings but yet, samsung pass, wallet other apps accepts my pw fine. I've changed my pw 2 more times because thats what samsung support suggest I do, which was 2 days ago and of course it didn't work. Here's hoping some of you guys can help me get back into my security settings. Any advice will be helpful. Thanks for your time.

Re: Won't accept password in lockscreen & security settings

SamsungModerator1 — Thu, 26 Mar 2026 15:47:13 GMT

Hi sarecee! We got you, let's get this sorted. Below we have provided you some troubleshooting steps to perform on your S24, so you can continue enjoying your device.

http://www.samsung.com/us/support/troubleshoot/TSG10001451/

Give this a go, this should do the trick ! Please let us know if this helped you.

Re: Re: Won't accept password in lockscreen & security settings

sarecee — Fri, 27 Mar 2026 18:21:01 GMT

This wasn't helpful at all. It's not the lockscreen that Im having issues with. It's the lockscreen/security settings in android that won't accept my password. I want to change my lockscreen settings but I cannot get to those settings. My device accepts my password in Pass, Wallet, Samsung Account, etc. but when it comes to the lockscreen/security settings in Android it wont accept my pw. I've changed my samsung account pw (requested by samsung support) and still can't get into those settings.

Re: Won't accept password in lockscreen & security settings

sarecee — Wed, 01 Apr 2026 04:07:44 GMT

Thanks but I resolved my issue by performing a factory reset. Wasn't what I wanted to have happen but it fixed the problem!
Thanks!

Re: Won't accept password in lockscreen & security settings

SamsungModerator1 — Wed, 01 Apr 2026 16:41:37 GMT

Happy to hear you were able to resolve this concern. Sorry, we weren't able to help more. Went ahead and marked your response as the accepted solution. This way, if someone else has the same problem, they can see how you fixed it.

topic Re: Re: Won't accept password in lockscreen &amp; security settings in Galaxy S24

Won't accept password in lockscreen & security settings

Re: Won't accept password in lockscreen & security settings

Re: Re: Won't accept password in lockscreen & security settings

Re: Won't accept password in lockscreen & security settings

Re: Won't accept password in lockscreen & security settings

topic Re: Re: Won't accept password in lockscreen & security settings in Galaxy S24