topic Re: Charging and internet issues after recent April security patch in Galaxy S24

Charging and internet issues after recent April security patch

WishingStar — Tue, 21 Apr 2026 11:02:32 GMT

I recently updated my S24 plus this morning. After updating now my phone charging is very slow or won't hold a charge. Also having internet connection issues where it will disconnect and connect at times. I never had any of these issues before installing the April security patch this morning. I hope these issues will get resolved ASAP . Thank you.

Re: Charging and internet issues after recent April security patch

PCulp — Tue, 21 Apr 2026 11:32:05 GMT

My phone has done the same thing. In addition, I've heard other people say they've had problems being hacked. Someone just tried to withdraw 6800 dollars from my doordash account. I'm sure it has something to do with knox matrix. I can't uninstall it. Please send another update to correct this problem

Re: Re: Charging and internet issues after recent April security patch

WishingStar — Tue, 21 Apr 2026 11:43:25 GMT

Oh my goodness. I'm sorry this has happened to you and everyone that has been affected. I hope this issues get resolved ASAP.

Re: Charging and internet issues after recent April security patch

SuZ42 — Tue, 21 Apr 2026 15:37:28 GMT

You're not alone 😐 I can't use my phone for an hour with out SEVERE drop in battery.

Re: Charging and internet issues after recent April security patch

Technology0000 — Tue, 21 Apr 2026 16:19:52 GMT

The new update ruined my phone! The battery drains in less than 3 hours. It takes more than 5 to fully charge now. The phone is impossible to use now because opening an app drains for 3 mins drains it by 20%.

Re: Charging and internet issues after recent April security patch

SamsungModerator1 — Tue, 21 Apr 2026 18:21:26 GMT

Welcome to the Samsung Community, WishingStar!

We apologize for any inconvenience this may have caused. We’d be happy to share some helpful tips and tricks to follow after a recent update. Please review the link below for step‑by‑step guidance. If the issue continues after trying these steps, feel free to reach back out, so we can further assist you.

http://www.samsung.com/us/support/troubleshoot/TSG10005233/

Again, thank you for being a part of the Samsung Community!

Re: Re: Charging and internet issues after recent April security patch

WishingStar — Thu, 23 Apr 2026 04:21:21 GMT

Update: I've had helped from a Samsung representative yesterday with troubleshooting and my phone issues seems to be resolved as of now. Everything is working properly 😊

Re: Charging and internet issues after recent April security patch

Northernlight — Sun, 26 Apr 2026 18:11:55 GMT

I'm experiencing the same issues. Lucky for me, I have an IPhone 17 pro ready to activate. This is beyond ridiculous.