topic Re: Re: S24 plus in Galaxy S24

S24 plus Update Has Caused Battery Drain Issues

Sammy317 — Sun, 26 Apr 2026 01:22:10 GMT

I haven't updated my phone yet, but just want to know if everyone is experiencing battery drain and overheating issues after the April software update, or if it's only certain models. I have s24 plus

Re: S24 plus

Noodles16 — Thu, 23 Apr 2026 21:37:13 GMT

Dont update!! I have it and its horrible I also have the s24 plus and its been overheating bad and theres no fast charging like it will say it is but it takes forever to charge and the knox app keeps running and draining battery and its a system app so you cant even uninstall or block the usage on it. Im literally 1 payment from paying off this phone and this happen Im so mad 😭 and Its unfair to even think about taking my phone to a repair shop and get charge for something that samsung did

Re: Re: S24 plus

Sammy317 — Thu, 23 Apr 2026 21:40:07 GMT

How long did it take for your phone to start overheating and lose battery and I didn't have a choice it would have updated tonight anyways.

Re: Re: Re: S24 plus

Noodles16 — Thu, 23 Apr 2026 21:43:27 GMT

Dam, it started over heating as soon as I woke up and disconnected it from the charger and unblocked the phone the battery was dropping like crazy like I was loosing around 10% each 2-3 minutes and the charger wasn't charging my battery past 80% today it acted a lil better in the morning then around 4 ish hrs after use it started doing the same thing again

Re: S24 plus

Sammy317 — Thu, 23 Apr 2026 21:44:40 GMT

That's just horrible. I hope my phone doesn't have any issues like that. It's not hot and it's not really losing that much battery. Little faster then normal but usually does that after any update I do

Re: S24 plus

S7venofn9ne — Thu, 23 Apr 2026 22:47:41 GMT

Yes, I was wondering if this was just me not noticing that it has been draining way faster. Can the update be undone?

Re: S24 plus

somedudeguything — Thu, 23 Apr 2026 23:38:44 GMT

Guy with update here. I dont know if it is either the update stabilizing or if it is because I restored the Knox module to factory, but my phone is normal again. It was bad yesterday, bit better this morning, and now this afternoon it is like usual

Re: Re: S24 plus

Sammy317 — Fri, 24 Apr 2026 00:21:38 GMT

I don't believe so, you would have to take it to a shop and see if they can do that for you not sure how you undo a software update. Sorry I can't help more

Re: Re: S24 plus

Sammy317 — Fri, 24 Apr 2026 00:22:12 GMT

So far mine has been normal. Definitely draining a little faster then normal but nothing to crazy. And it fast charges like it should

Re: S24 plus

86Gizmo — Fri, 24 Apr 2026 04:28:25 GMT

I kept seeing everything point back to Know Matrix, so I force stopped it, uninstalled updates, and turned off auto update. Unfortunately, I can't completely delete it, and in fact, I can only find it as an app on my S24+ through the galaxy store.... talk about shady!! Anyway, today it's seemed back to normal, but since I'd done battery saver, optimizations, etc all first, I haven't reset any of that back to normal. So maybe Knox Matrix was it, or it's the 25 different things I did all combined. 🤷 ♀️

Re: S24 plus

oops2000 — Fri, 24 Apr 2026 14:08:46 GMT

I found the issue on my phone if you go into Apps you'll see Mobile Services crashing over and over. I cleared cache and data, but it still crashed. I went to the Galaxy Store and did all the updates and it stopped crash looping. Hope this helps. 🙏