topic Re: Re: Re: Re: Phone will not download incoming pictures to Google text app. in Galaxy S24

Phone will not download incoming pictures to Google text app.

AngPascale — Fri, 09 Feb 2024 00:56:51 GMT

Hello! Is anyone else having an issue with downloading incoming pics on text using the Google text app? I had to go back to my cellphone provider where I purchased and activated my phone. The sales associate said that it was a possible glitch because it is a new phone with the most recent update and that all Android phones will have this problem with Google text if they get this update. The only way it resolves was to use the Samsung text app. Idk, that doesn't make any sense to me. Can anyone speak to this or my issue?

Re: Phone will not download incoming pictures to Google text app.

LauraRG — Fri, 09 Feb 2024 01:08:27 GMT

Do you have the auto download mms enabled? Just curious cause i havent had any issues like this

Re: Re: Phone will not download incoming pictures to Google text app.

AngPascale — Fri, 09 Feb 2024 01:24:51 GMT

Thanks for your response and suggestion. Will check again. The associate claims he tried everything before figuring out that I have to use the Samsung app.

Re: Re: Re: Phone will not download incoming pictures to Google text app.

LauraRG — Fri, 09 Feb 2024 01:31:45 GMT

Not sure what he did or did not do but Google Messsages so long as everything is enabled should download the pictures just fine. Especially considering that Samsung Messsages is obsolete essentially and the default app is Google Messages (as its the only one carriers, etc will allow for RCS (encrypted messaging)

Re: Re: Re: Re: Phone will not download incoming pictures to Google text app.

AngPascale — Fri, 09 Feb 2024 01:33:55 GMT

I know right?! I just can't figure it out. So frustrated that I took it back for a resolution and just a bunch of BS

Re: Re: Phone will not download incoming pictures to Google text app.

AngPascale — Fri, 09 Feb 2024 01:34:29 GMT

Yeah it's on 🤔

Re: Phone will not download incoming pictures to Google text app.

AngPascale — Fri, 09 Feb 2024 01:40:30 GMT

Well, I just un-installed the app and reinstalled it...it now works...duh on my part

Re: Re: Phone will not download incoming pictures to Google text app.

LauraRG — Fri, 09 Feb 2024 01:42:11 GMT

Oh, good. I was going to say if all the RCS and everything is on and the limit for downloading over mobile data is at its highest. It should work. Altho you could have tried to just clear the app data for Google messages and reopened also... for future reference. So glad you got it working though.

Re: Re: Re: Phone will not download incoming pictures to Google text app.

AngPascale — Fri, 09 Feb 2024 02:00:00 GMT

Thank you for your input. I truly appreciate the support!!!

Re: Re: Re: Re: Phone will not download incoming pictures to Google text app.

LauraRG — Fri, 09 Feb 2024 02:00:28 GMT

Not a problem!

Re: Phone will not download incoming pictures to Google text app.

Shawn75 — Sun, 18 Feb 2024 03:35:49 GMT

I'm also experiencing connection issues. Not working at all. Just USB ERROR on my car display. I have a 2020 Toyota Camry. No other issues with any other devices that I plugged in.

Re: Re: Phone will not download incoming pictures to Google text app.

AngPascale — Tue, 12 Mar 2024 23:52:51 GMT

Sorry, just saw this...it's so frustrating!!

Re: Phone will not download incoming pictures to Google text app.

Linda911 — Tue, 02 Apr 2024 17:26:05 GMT

My phone is doing the same. Not downloading pictures

Re: Re: Phone will not download incoming pictures to Google text app.

userIRR7Ejri3g — Sun, 15 Mar 2026 11:15:38 GMT

I have the z fold 7 and it's doing the same thing and it's really frustrating

Re: Phone will not download incoming pictures to Google text app.

Mzlet — Tue, 17 Mar 2026 21:48:05 GMT

I have gone to my provider and they told me it's a Samsung software issue. I'm sure they just did not want to deal with it. So I called Samsung Customer Service and he controls me phone and says that all the settings were correct so he told me that I have to make sure that the people who are sending me images have to also be using RCS chats. I thought that was strange, so I am still stuck with this issue. Seriously thinking about going to iPhone, which I definitely don't want to do. Not an iPhone person. Can I ask, when you uninstalled and reinstalled the Google message app, did you lose your messages? Did the images that did not download before, did they start downloading? Thanks.