topic Re: S24U Camera Issues: in Galaxy S24

S24U Camera glitching while moving

KayKay6661 — Tue, 06 Feb 2024 03:52:58 GMT

I've seen an online discussion on X about the camera shifting problem and sadly mine is facing the same issues. My picture is shifting while moving around and/or changing the zoom lens to 3x or 5x, I've read that it's a lens shifting issue because of the lens placement which is quite normal but somehow I still see the issue while always on the 1x lens.

Is it normal or it is a real hardware issue?

https://www.veed.io/view/c20548c9-6285-4d24-9c68-de362b5f0748

Front facing camera moving

user5NiGecUAis — Tue, 30 Jan 2024 01:28:36 GMT

Does anyone else experiencing the front facing camera moving or is it just me?

Wobbly Camera S24 Ultra

chris_trammel — Sun, 28 Jan 2024 13:08:48 GMT

Compared to my s22 Ultra, the camera seems very hypersensitive to movement. Like if I move my hand even in the slightest it's clearly visible and it almost makes it seem like the camera is shaking. Is anyone else experiencing this? And do you you know if this will get fixed in the future?

Edit: I'm mostly use the in-app camera on Instagram, which is where I'm seeing this problem. I haven't tested it with the regular camera yet.

Re: Wobbly Camera S24 Ultra

SeanSh — Sun, 28 Jan 2024 15:14:08 GMT

The S24Ultra must get an update to fix cameras and display bc they both horrible.
I'm staying with my S22ULTRA for another few days and won't trade in and send back the S24U I'd they won't fix it. I don't like the phone at all .

S24+ Camera Lags When Changing Lenses

Keiz — Tue, 30 Jan 2024 18:49:05 GMT

When changing to between all 3 lenses on the S24+, there is a very noticeable delay, and kind of weird effect when changing between lenses. It takes around 2 seconds to change lenses. I'm coming from an S21+ which had next to no delay comparatively when changing lenses. Is anyone else experiencing this on their S24?

I'm hoping this is something that can and will be fixed with the upcoming update.

Re: S24+ Camera Lags When Changing Lenses

Kyle0505 — Wed, 31 Jan 2024 06:45:07 GMT

I have the same issue on my s24 plus too.

Re: S24+ Camera Lags When Changing Lenses

Nuhman — Thu, 01 Feb 2024 12:33:05 GMT

I have the same issues in my s24. Sometimes getting black color in skin of human, evrytime dynamic range changes while switching lenses.

Camera issue for S24 Ultra

littlecloudgz — Sun, 04 Feb 2024 04:12:33 GMT

Got my s24 ultra, read a post regarding a camera issue, basically is if you focus on an object, when you swich between lens, the focus object should not move or shift, but the new 24 Ultra have an issue when you switch between lens, 1, 3, and 5 time close up zoom, you will notice your focus object is out of focus, especially between 3 times and 5 times zoom. Check your camera. I wonder what I have to do besides call samsung. The post says it's hardware issue, is that means faulty one?

Thank you!

Re: Camera issue for S24 Ultra

sooka — Sun, 04 Feb 2024 04:30:26 GMT

My S24 Ultra has this issue as well. Its more pronounced when you're zooming in while taking a video. Just ruins the video with a significant shift in the focus area. I am coming from an iPhone 14PM and did not have any such zooming issue on it. Quite disappointed with the flagship offering from Samsung. Love the phone, hate the camera.

I suppose if you're within the return window then an easier option is to return it. Also, looking for other opinions here and really hoping Samsung fixes it with a software update so I can keep the phone.

Re: Re: Camera issue for S24 Ultra

littlecloudgz — Sun, 04 Feb 2024 04:40:13 GMT

Yes, I heard that it is a hardware issue, so I am not sure if software updates can fix it, and of course, I am not an engineer. Also, it says it happens to the first patch. Maybe the later one won't have this issue. I am going to call Samsung.

Re: Re: Camera issue for S24 Ultra

Robin621k — Sun, 04 Feb 2024 04:42:35 GMT

Look on your box and see where it was made?

If India, it is hardware

Re: Re: Camera issue for S24 Ultra

sooka — Sun, 04 Feb 2024 04:44:15 GMT

Mine is made in Vietnam

Re: Re: Re: Camera issue for S24 Ultra

littlecloudgz — Sun, 04 Feb 2024 13:08:27 GMT

What will Samsung do if it is the hardware problem?

Re: Re: Re: Camera issue for S24 Ultra

littlecloudgz — Sun, 04 Feb 2024 14:14:19 GMT

Mine made in Vietnam too.

Re: Camera issue for S24 Ultra

vjc789 — Sun, 04 Feb 2024 14:24:00 GMT

I have the same issue. But I don't see much of a change in focus as much as I see a slight shift it the subject I'm taking a picture of. It looks to me that it's due to the position of the camera lenses. When zooming in and out, the cameras switch, and this causes your entire photo to move slightly. This isn't so much of a big deal when taking a photo, but it's not good when shooting videos because it ruins the smoothness of zooming in and out. I can't believe Samsung launched this camera without thoroughly testing the software. So many customers reporting issues with the S24's should be an embarrassment for Samsung.

Re: Re: Camera issue for S24 Ultra

littlecloudgz — Sun, 04 Feb 2024 14:28:15 GMT

I agree, but I have the S23 Ultra, that phone no matter which lens you switch, the focus always on the same position, and the shift won't happen. Also, my friends who have ip 15 Promax, this shift won't happen either, no matter if you take photos or videos. So I don't know why, I do think it is a problem.

Re: Re: Re: Re: Camera issue for S24 Ultra

Robin621k — Sun, 04 Feb 2024 18:09:48 GMT

If it is a hardware problem, they will have to replace it!

Re: Camera issue for S24 Ultra

AKAM121212 — Mon, 05 Feb 2024 00:09:26 GMT

I have exactly the same problem, the camera zoom is having problems and I also feel that the camera quality is lower than my Galaxy S52, please let me know the result if you talk to Samsung, thanks

Re: Re: Camera issue for S24 Ultra

littlecloudgz — Mon, 05 Feb 2024 00:31:44 GMT

We should all call Samsung, I think the more people call, the more powerful the claim will be.

Re: Camera issue for S24 Ultra

TechGeek_Nitesh — Mon, 05 Feb 2024 05:03:58 GMT

I have the same issue. But I don't see much of a change in focus as much as I see a slight shift it the subject while taking a picture.Can be observed only when we try to zoom Especially the nearer object. Not sure, it's hardware or software issue.If it's hardware then they need to replace it.