topic Re: Banding issue is not a Hardware issue. Check out the video I have made. in Galaxy S24

topic Re: Banding issue is not a Hardware issue. Check out the video I have made. in Galaxy S24 https://us.community.samsung.com/t5/Galaxy-S24/Banding-issue-is-not-a-Hardware-issue-Check-out-the-video-I-have/m-p/2824057#M20018 Hi, <a href="https://us.community.samsung.com/t5/user/viewprofilepage/user-id/6354">@Rydah</a> and <a href="https://us.community.samsung.com/t5/user/viewprofilepage/user-id/13947002">@SamsungRei</a>  could you also solve this grainy problem?Recently, reports among Samsung Galaxy S24 Ultra users about a significant issue concerning screen quality have been on the rise. This issue, particularly evident when displaying dark colors like dark gray, manifests as a graininess or sandiness, noticeable at both low and high brightness settings. This situation degrades the expected quality of AMOLED screen technology, which is known for its deep black levels and high contrast ratio. Similar problems have not been observed in previous Samsung models such as the S23 Ultra and Galaxy S9 Plus, indicating that the current situation is unusual.I support this issue with photos collected from different user forums and images taken from my own device. The photos demonstrate the reality and impact of the problem, showing that it is not limited to a specific group of users. The ineffectiveness of recent updates on the Korea to resolve the issue suggests that it is not a software problem but a hardware-related one.One of the biggest disappointments is Samsung's lack of any official statement or satisfactory solution to address users' concerns. The suggestion by a moderator on the Samsung Korea Forum to use the device at maximum brightness and in light mode seems like a temporary measure rather than a real solution, raising concerns for users' eye health.This situation reinforces the view that Samsung needs to be more transparent and effective in recognizing this widespread issue and finding an appropriate solution. Users deserve to know the cause behind the grainy appearance of the screen, which production batches are affected, and what steps Samsung is taking to resolve this issue.Additionally, the presence of pixel-like errors that resemble shining dust inside the screen when exposed to direct light while the screen is off further increases concerns about screen quality. This problem has been observed not only in the S24 Ultra but also in other Samsung devices such as the Tab S9 Ultra.In this context, we expect Samsung to make a clear statement about these issues, conduct the necessary investigations to identify the affected devices and batches, and take concrete steps to maintain customer satisfaction and product quality. As a user community, we are aware that such issues can harm the overall quality of products and brand perception, and we hope that Samsung takes these concerns seriously and provides effective solutions.<img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1135896iF8E428DBF28416F7/image-size/medium?v=v2&px=400" role="button" title="IMG_0355.jpeg" alt="IMG_0355.jpeg" /> <img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1135897i474B3AD029DD4326/image-size/medium?v=v2&px=400" role="button" title="IMG_0356.jpeg" alt="IMG_0356.jpeg" /> <img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1135898i8837BD6B81886AA6/image-size/medium?v=v2&px=400" role="button" title="IMG_0378.jpeg" alt="IMG_0378.jpeg" /> <img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1135899iED3A6666CA157767/image-size/medium?v=v2&px=400" role="button" title="IMG_0317.jpeg" alt="IMG_0317.jpeg" /> <img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1135900i56057C4D4B11FDF1/image-size/medium?v=v2&px=400" role="button" title="IMG_0319.jpeg" alt="IMG_0319.jpeg" /> <img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1135901i80E14DAD245C7C3F/image-size/medium?v=v2&px=400" role="button" title="IMG_0307.jpeg" alt="IMG_0307.jpeg" /> <img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1135902iF0CF22AC850E9507/image-size/medium?v=v2&px=400" role="button" title="IMG_0305.jpeg" alt="IMG_0305.jpeg" /> <img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1135903i8C54636CD86080A3/image-size/medium?v=v2&px=400" role="button" title="IMG_0301.png" alt="IMG_0301.png" /> <img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1135904iC24D9670B18A56EC/image-size/medium?v=v2&px=400" role="button" title="IMG_0302.png" alt="IMG_0302.png" /> Tue, 27 Feb 2024 19:31:22 GMT blackcemre 2024-02-27T19:31:22Z