topic Re: Re: Contacts went missing in Galaxy S24

Contacts went missing

Empress7 — Wed, 27 Mar 2024 01:17:16 GMT

We just got Samsung S24 Ultra's last Friday. My Husband's phone all of a sudden, has lost majority of his contacts. He is a school principal and had many of his employees numbers in it. Has anyone else experienced this and of so, how did you solve this very important issue?

Re: Contacts went missing

dwboston — Wed, 27 Mar 2024 03:56:25 GMT

Are his contacts being synced with his Google account?

Go to Settings->Accounts and Backup->Manage accounts->Google->Sync account and make sure sync is on for his contacts, and see when the last time they were synced.

Re: Re: Contacts went missing

Empress7 — Wed, 27 Mar 2024 08:51:32 GMT

Thanks so much! I will look at that today. 😊 I appreciate your suggestions.

Re: Contacts went missing

userOcD50cFm7U — Thu, 28 Mar 2024 02:03:35 GMT

All my contacts went missing

Re: Re: Contacts went missing

Empress7 — Thu, 28 Mar 2024 10:00:48 GMT

Just wanted to let you know, it worked and all his contacts have been restored. Thanks a Bunch!

Re: Re: Contacts went missing

Empress7 — Thu, 28 Mar 2024 10:01:19 GMT

Please read the above solution, it works!

Re: Re: Contacts went missing

Empress7 — Fri, 29 Mar 2024 23:16:59 GMT

It worked! Thanks so much!

Re: Contacts went missing

Azianiazi — Tue, 30 Apr 2024 23:41:04 GMT

it didn''t work for me. My sync data was already on.

Re: Re: Contacts went missing

Empress7 — Wed, 01 May 2024 00:17:06 GMT

Make sure you have all your google accounts synced properly.

Re: Contacts went missing

BJM64 — Thu, 09 Jan 2025 22:25:46 GMT

Yes, the are synced and the app is the standard Samsung app and this is not resolved... there are still contacts missing that I see in my phone's "recent" but not in contacts. very strange.

Re: Contacts went missing

BJM64 — Wed, 22 Jan 2025 14:26:26 GMT

I realize your post is from last year but the same thing happened to me during the past few months, some of my contacts just disappeared. I am also sync'd. I figured it out. I had to go into my RECENTS on the PHONE app (thankfully, I can find my missing contacts there) and then SHARE the VCF file to my email, then go into my email and hit download, then go into contacts and settings/manage contacts, and IMPORT the VCF file from Google to Phone.

Re: Contacts went missing

userrFWm1rHOao — Wed, 21 May 2025 13:07:00 GMT

I know you've probably figured it out by now, but you can change where your contacts are showing from. Phone < contacts < three dots < view by storage location < choose your view.