topic Re: Re: Issue with Samsung finance in Galaxy S24

Issue with Samsung finance

user1cAn9TZtrq — Thu, 18 Jan 2024 02:25:36 GMT

I was trying to preorder s24 ultra using Samsung finance and realized my address needs to be updated. So I went into TD Banks site updated it, called them and made sure my account is good to go. Now when I log into Samsung and select checkout. The old address shows up, it is retrieved from my TD account. However, when I go to update the address I'm getting an error and it's telling me to try again. Anyone know how to fix? 41 min hold for Samsung support.

Re: Issue with Samsung finance

PAHelper — Thu, 18 Jan 2024 02:33:59 GMT

Try deleting cache for shop app. Hold finger on app, tap i, storage, delete cache, close all. Reopen shop app.

Re: Issue with Samsung finance

justjustinagain971 — Thu, 18 Jan 2024 02:36:51 GMT

It's not preferred but dial *#9900# see if your forced upload is enabled or disabled. Change it according to your needs. Don't play with the dump logs or settings in this menu. You can accidentally divulge very sensitive info in the logs!! I set debugging to MID and turn upload mode on and off, That's it!!! Good luck and hope it helps friend

Re: Re: Issue with Samsung finance

user1cAn9TZtrq — Thu, 18 Jan 2024 02:45:51 GMT

I've tried buying on the browser different computers. Actually had a fresh install of windows 11. When I log into my account and select Samsung finance option it just shows me the old address. And doesn't allow me to change shipping

Re: Issue with Samsung finance

SamsungModerator1 — Thu, 18 Jan 2024 03:15:24 GMT

Hello, Welcome to the Community. We understand how frustrating it can be trying to get all the information updated.

This link provides steps for updating your Samsung Account. https://order-help.us.samsung.com/hc/en-us/articles/4416758050835-How-do-I-change-my-Samsung-Account-information-

If you are still unable to update your account, you can reach out to the Samsung Accounts team by calling 1-855-795-0509.

For additional assistance with your order, you will need to speak with E-Commerce by calling 1-855-726-8721.

Samsung Finance

Rivanni — Mon, 12 Feb 2024 00:13:39 GMT

Hi, I recently used Samsung financing to get my S24 but I have no idea where I need to go on the net to actually pay my bill... Somebody please help me 😁..... A link would be so helpful ... Thanks

Re: Samsung Finance

SittingRabbit — Mon, 12 Feb 2024 00:17:11 GMT

Following....

Re: Samsung Finance

GaryB82 — Mon, 12 Feb 2024 01:01:25 GMT

Im not sure but you should have gotten all of that information in the email when you applied for the Financing but I was able to locate this hopefully it helps it includes the website you need and more information
https://www.myonlineaccount.net/
And for more information
https://www.samsung.com/us/owners/financing-frequently-asked-questions/

Re: Samsung Finance

Dipsy30 — Mon, 12 Feb 2024 00:56:11 GMT

https://www.myonlineaccount.net/

Re: Samsung Finance

Ric221 — Mon, 12 Feb 2024 05:16:16 GMT

I believe you should receive a payment voucher from them in the mail if you did not request paperless billing.