topic Re: Cannot see my Roku TV in my SmartView Samsung S24 Ultra in Galaxy S24

Cannot see my Roku TV in my SmartView Samsung S24 Ultra

Jghd0811 — Thu, 02 May 2024 00:05:56 GMT

Dear All,

I cannot duplicate my screen with my Roku TV because my SmartView doesn't detect it. Some weeks ago could detected but cannot duplicate and then is not in the list of TV detected. I have 2 different Roku TV and my S24 Ultra cannot detect them. I tried a lot of things also restart from factory all devices.

Anyone can help me?

Re: Cannot see my Roku TV in my SmartView Samsung S24 Ultra

Pain2two5 — Thu, 02 May 2024 02:06:24 GMT

From my understanding Android can't cast to Roku TV's...that's what's I read a few years ago when I was looking to buy a TV.

Re: Cannot see my Roku TV in my SmartView Samsung S24 Ultra

SamsungModerator1 — Thu, 02 May 2024 16:19:55 GMT

Hello @Jghd0811, Welcome to the Community. We understand the disappointment of not being able to screen mirror to the Roku TV.

On the TV, got to Settings>System>Screen Mirroring to ensure the settings are active.

Then open SmartView from the Quick Settings on the phone. Smart View should automatically detect the TV(s).

If the phone is still unable to connect to either TV, try testing the feature in Safe Mode. You can use the following link for steps to restart phone in Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/

Please let us know the results.

Re: Re: Cannot see my Roku TV in my SmartView Samsung S24 Ultra

Jghd0811 — Fri, 03 May 2024 23:31:03 GMT

Thank you very much for your support.

I did it and couldn't see nothing.

In the normal mode I cannot see my roku tv but I can see others Roku TV and TV of others brands but in the safe mode I couldn't see norhing.

Re: Re: Cannot see my Roku TV in my SmartView Samsung S24 Ultra

SamsungModerator1 — Mon, 06 May 2024 14:37:08 GMT

Thank you for confirming, and I am sorry to hear the troubleshooting was not effective.

Since the S24 Ultra's Smart View is still unable to see it despite this, it would be best to contact Roku, since there is something with the TV preventing it from being discovered and mirror-able.