topic Re: SOLVED S24 Ultra, One UI keeps crashing in Galaxy S24

SOLVED S24 Ultra, One UI keeps crashing

userPOGJhni16t — Sat, 27 Jan 2024 16:47:00 GMT

This is crazy. I have no apps on my home screen, no app drawer, every three seconds the screen flashes and I'll get a message that One UI keeps stopping.

I did a factory reset on it and transferred everything again with the same results.

I did see someone else say it was a wallpaper thing, tried it, didn't help.

Tried the soft reset didn't help.

The only way I can open apps is to go settings>apps>then open the app I want.

If anyone has a suggestion I would be very grateful.

Just in case anyone else runs into this, Settings> Apps> find the One UI app> Storage> clear data.

You will lose your layout but everything works after.

Hope that helps. Cheers!

Re: SOLVED S24 Ultra, One UI keeps crashing

ZenoSigma — Sat, 27 Jan 2024 23:02:58 GMT

Thanks. I was having the same issues. This helped.

Re: SOLVED S24 Ultra, One UI keeps crashing

PharmDee — Sun, 28 Jan 2024 08:32:04 GMT

Same thing happened to me and the phone was really hot, even when charging. Did factory reset like 3x, turned adaptive light off, and removed wallpaper but nothing worked. I have to use my warranty to get a replacement so fingers crossed the replacement will work because this one is definitely DEFECTIVE!!!

Re: SOLVED S24 Ultra, One UI keeps crashing

oneuiuggg — Mon, 29 Jan 2024 14:58:28 GMT

Clear the One UI data cache. Please let Samsung know so they fix this bug in the One UI 6.1

Re: Re: SOLVED S24 Ultra, One UI keeps crashing

oneuiuggg — Mon, 29 Jan 2024 15:00:22 GMT

Clear One UI 6.1 data cache in apps. Let Samsung know they have a bug in one UI 6.1 please.