topic Re: Re: Re: S24 Ultra not receiving incoming calls from Verizon in Galaxy S24

Have to restart phone to make calls

userVCWHo2CqY9 — Wed, 26 Jun 2024 11:23:25 GMT

First, I actually had this problem in my Galaxy S21, and I thought it was the phone. So, I got the S24 Ultra. And now the problem is on this phone, as well.

Often, I will try to make a call, but when I hit send, it drops the call. I'll restart the phone, and it will work.

S24 Ultra not receiving incoming calls from Verizon

train21 — Sat, 16 Mar 2024 15:25:21 GMT

I have been having this issue ever since I have gotten this phone and randomly my phone just won't receive any phone calls. I've tried contacting Verizon and after doing a further investigation and switching to a Pixel 8 Pro, the issue went away. I am wondering if any other users are having this issue happen.

Re: S24 Ultra not receiving incoming calls from Verizon

train21 — Sat, 16 Mar 2024 15:32:54 GMT

I also would like to add that I've tried T-Mobile and AT&T Sims and they work with no issues. The only way to temporarily fix the issue is to airplane mode the phone and then you can receive incoming calls.

Re: S24 Ultra not receiving incoming calls from Verizon

user_ams007 — Sat, 16 Mar 2024 16:04:21 GMT

I'm sorry to hear that you have experienced issues with your Samsung s24 ultra series, I personally have had issues with the s24 Ultra and Verizon wireless. My phone wouldn't connect to Verizons network using an Esim instead of a physical sim card , To fix the problem, I deleted the esim profile from my device and then I performed a reset the mobile network settings and switched back to a physical sim card, After these Steps everything seems to be working correctly,

Re: Re: S24 Ultra not receiving incoming calls from Verizon

train21 — Sat, 16 Mar 2024 18:45:56 GMT

I've tried that and went to physical by deleting the ESIM still no resolution. For now I just forward my calls but still isn't a permanent solution

Re: Re: Re: S24 Ultra not receiving incoming calls from Verizon

user_ams007 — Sat, 16 Mar 2024 19:30:25 GMT

That should not be happening, Try checking the Samsung phone dialer to see if your calls are being blocked by a setting, then login into my Verizon app and check if your devices' Imei number and Iccd are listed correctly, Compare them to Your phone settings, Next look for the Verizon calling Filter in the Verizon app and check the settings to make sure everything is configured correctly, Also have you tried using a Different Esim from Tmobile or Visible, They allow you to test their network for Free, A factory reset may also fix the issue, If you tried everything Please Contact Samsung Support Directly and explain everything to Them. You may have a bad device,

+1 800-726-7864

Re: S24 Ultra not receiving incoming calls from Verizon

user_ams007 — Sat, 16 Mar 2024 19:43:58 GMT

@train21 Does your phones "Sim card information" say that you are connected to Verizon at all?

Re: Re: S24 Ultra not receiving incoming calls from Verizon

train21 — Sat, 16 Mar 2024 19:46:41 GMT

Yes it will allow me to make calls, use data, txt, just can't receive incoming calls

Re: Re: Re: S24 Ultra not receiving incoming calls from Verizon

user_ams007 — Sat, 16 Mar 2024 19:50:05 GMT

Check the Verizon calling Filter and other settings to make sure you calls aren't being blocked

Re: Re: Re: S24 Ultra not receiving incoming calls from Verizon

user_ams007 — Sat, 16 Mar 2024 20:37:25 GMT

Please check your Samsung phone dialer app to verify that notifications are enabled

Re: Re: Re: Re: S24 Ultra not receiving incoming calls from Verizon

train21 — Sat, 16 Mar 2024 20:37:57 GMT

Nope call filter is disabled. Plus this doesn't happen on Pixel 8 Pro

Re: Re: Re: Re: S24 Ultra not receiving incoming calls from Verizon

train21 — Sat, 16 Mar 2024 20:38:08 GMT

They are enabled

Re: Re: Re: Re: Re: S24 Ultra not receiving incoming calls from Verizon

user_ams007 — Sat, 16 Mar 2024 20:43:27 GMT

Click on your Settings and then choose your applications, then choose the 3 dots in the top right side and select special access, then select the Do not disturb menu and check if the phone app is enabled

Re: Re: Re: Re: Re: S24 Ultra not receiving incoming calls from Verizon

user_ams007 — Sat, 16 Mar 2024 20:47:22 GMT

Also, check your settings in notifications under Don't Disturb. I am really sure why your calls are being blocked,

Calling Issues

Alexs1993 — Fri, 12 Apr 2024 15:46:50 GMT

Edit: I have the Samsung Galaxy S24 Ultra through AT&T

Is anyone else experiencing issues when trying to place a call? Specifically, when I try to place a call, anywhere, the call hangs up immediatelyafter dialing. I've turned off wifi calling thinking this might be the issue but it's not. So far the only solution I found is restarting my phone. This happens almost daily

Re: Calling Issues

GaryB82 — Fri, 12 Apr 2024 16:09:55 GMT

Im having the same issue on Verizon hit the call button and instantly hang ups

Re: Calling Issues

cwinkler — Fri, 12 Apr 2024 22:02:00 GMT

Not having that issue with my S24U on US Cellular. If it were me, I would go back to my carrier and have them help sort it out.

Re: Calling Issues

neilth — Sat, 13 Apr 2024 01:14:39 GMT

This is a problem that you need to report to your carrier. What do you expect anyone here to do!?!

Re: Re: Calling Issues

JChafins — Fri, 10 May 2024 14:03:28 GMT

Someone might be having the same problem and have a simple solution. JUST MAYBE someone posted here because they're not as tech savvy. What someone doesn't expect is a useless comment like yours that is worth no one's time other than my stubborn **bleep**.

Re: S24 Ultra not receiving incoming calls from Verizon

Members_3q6a62u — Thu, 23 May 2024 16:20:25 GMT

I've been having the same issue for weeks. I opened countless tickets and nothing has come from it, this is a known verizon issue, and they keep blaming samsung although if you have two carriers and the other one works, it makes no sense. Which is my case.