topic Re: How to transfer my secure folder files to the S24 Ultra? in Galaxy S24

How to transfer my secure folder files to the S24 Ultra?

catloverplayer — Sun, 28 Jan 2024 12:52:46 GMT

For some reason smart switch didn't give me the option to bring those files over. I had passwords in there and some other things. How do you get them to the new phone?

I didn't have this issue going from the S22 Ultra to the S23 Ultra.

Re: How to transfer my secure folder files to the S24 Ultra?

Popsicle20 — Sun, 28 Jan 2024 14:35:31 GMT

When I transferred files from my S10e to my S23+, I had to install and set up the Secure Folder on the new phone before Smart Switch gave me the option to transfer the files.

Did you set up the Secure Folder on your new phone before trying to transfer your files?

Re: How to transfer my secure folder files to the S24 Ultra?

tc8510 — Sun, 28 Jan 2024 21:41:02 GMT

Establish a Secure folder on the new phone. It will be empty.

Then use smart switch and transfer the secure folder from old phone to the new phone. I selected only that folder for the transfer process. Took 2 mins for 6 Gigs.

Re: How to transfer my secure folder files to the S24 Ultra?

Kmani1969 — Mon, 29 Jan 2024 21:35:15 GMT

Also try nearby share from your old phone to your new phone. It's worked for me

Re: How to transfer my secure folder files to the S24 Ultra?

Toysoldier100 — Thu, 01 Feb 2024 16:56:59 GMT

Currently having the same issue with S24 ultra...have you been able to resolve the issue?

Re: How to transfer my secure folder files to the S24 Ultra?

userado63VZkNL — Thu, 01 Feb 2024 17:26:08 GMT

Hello.

I was losing my mind also. 🙂 I setup an empty Secure folder on the new phone and tried again. Go to Custom and choose APPs - You will find Secure Folder at the top.

Good luck to you all.

Kind regards, Simon.

Re: How to transfer my secure folder files to the S24 Ultra?

danman91 — Thu, 08 Feb 2024 13:03:22 GMT

Smart switch says secure folder can't be transferred. How else can you do it?

Re: How to transfer my secure folder files to the S24 Ultra?

danman91 — Thu, 08 Feb 2024 13:29:34 GMT

Ok it worked now. So set up a secure folder in new device. Ensure you are logged in with both google and samsung account (I did both - not sure if both needed).
Then reinitiate the smart switch from the new device
go to custom
choose apps
and secure folder should appear.

Re: How to transfer my secure folder files to the S24 Ultra?

Jbateman1 — Fri, 09 Feb 2024 18:36:02 GMT

Is there any way to move secure folder S20 (which is SD card) to a Secure folder S24+ (Internal) via smartswitch?

Re: How to transfer my secure folder files to the S24 Ultra?

userViWimmK3pz — Wed, 14 Feb 2024 20:21:53 GMT

Thanks, worked like a charm!

Re: How to transfer my secure folder files to the S24 Ultra?

jamesgrim — Wed, 05 Jun 2024 07:52:59 GMT

To transfer files from the Secure Folder on your old phone to the S24 Ultra, follow these steps: First, open the Secure Folder on your old phone and move the files you want to transfer to a regular folder. Then, use Smart Switch to transfer these files to your new phone. After transferring, open the Secure Folder on your S24 Ultra and move the files back into it. This way, all your important files and passwords will be safe in the Secure Folder on your new phone.

Re: How to transfer my secure folder files to the S24 Ultra?

Samsung_p0FxaGf — Thu, 08 Aug 2024 03:06:00 GMT

Worked for me on the A15 from S20

Re: How to transfer my secure folder files to the S24 Ultra?

Wazza — Sun, 18 Aug 2024 09:20:36 GMT

Thank you so much for that help,worked perfectly. I was on the phone to samsung for like 3 hrs and they still couldn't resolve it. Went through 3 technician's. 👍

Re: How to transfer my secure folder files to the S24 Ultra?

Wazza — Sun, 18 Aug 2024 09:21:55 GMT

Just nake sure that your pin stays unlocked on secure folder I found it helpful

Re: How to transfer my secure folder files to the S24 Ultra?

userROrP4zp8qp — Fri, 22 Nov 2024 15:12:24 GMT

It seem to have worked. I have 2 Gigs of data in the secure folder that was transferred in about 16 mins but there is no evidence of the transfer anywhere on my new phone. The app prompted me to first open the secure folder on my old device to start the transfer. After that, it prompted me again to open the secure folder on my new device to complete the transfer. I did. But nothing 😞

Re: How to transfer my secure folder files to the S24 Ultra?

userROrP4zp8qp — Fri, 22 Nov 2024 15:34:40 GMT

Ok. I'm glad to report this issue was solved. I simply restarted my new device and opended the smart share app. I followed the prompts and all my content was restored. Mission accomplished!

Re: How to transfer my secure folder files to the S24 Ultra?

pratamagung_ — Tue, 03 Dec 2024 07:09:38 GMT

i got fix base on what @danman91 doing, thank you very much.
i was 4x factory reset my phone to get secure folder shown on smart switch then i found that we have to login samsung account inside new secure folder.
so this is step by step with new factory reset phone.

N: New Phone
O: Old Phone

N: setup first wizard and use smart switch to transfer all your data.
in this step, secure folder wasn't there.
N: setup secure folder.
you can do this by search secure folder on settings.
N: login samsung account in secure folder
secure folder home screen click triple dot on corner => settings => manage accounts => add account => samsung account and verify.
my Old Phone aren't login to samsung nor google.
N: start smart switch, then you can find the secure folder
take custom on smart switch => apps => secure folder right now will shown on very top page

Re: How to transfer my secure folder files to the S24 Ultra?

Schroef — Thu, 05 Dec 2024 23:44:25 GMT

Know nada lame, they do not add new methods like OneDrive, Google Drive or just aan ssd option. Lazy developers!

Another big issue now is, restoring everything, places all the files all over the place. You can pin point it to restore to a certain folder. It simply restores it, where it came from.

Well happy hunting... NOT!

Re: How to transfer my secure folder files to the S24 Ultra?

Schroef — Thu, 05 Dec 2024 23:47:08 GMT

I was logged in and still nothing transferred, yet it did show it was transferring secure folder?!

Re: How to transfer my secure folder files to the S24 Ultra?

Rehan160 — Fri, 14 Feb 2025 23:17:38 GMT

My issue is I try to send secure folder from old phone s24U to nee s25U but old phone os always receiving the stuff not sending even I selected send mode when using switch app...help