https://us.community.samsung.com/t5/Galaxy-S24/Official-Galaxy-S24-S24-amp-S24-Ultra-Shipping-and-Feedback/m-p/2788903#M4743 Samsung doesn't care about their customers. They should have just sent you a new unit and you ship them back that one. I bet you they won't even honor the pre-order Sat, 27 Jan 2024 02:09:15 GMT ChibiSushiRoll 2024-01-27T02:09:15Z