topic Re: Re: Device Admin in Galaxy S24

Third-party app that has been previously installed before, now asking for device admin privileges?

userq8AqxDwMZV — Thu, 10 Oct 2024 00:45:28 GMT

I have a third party app I am trying to install that requires device admin privileges. I previously had the app installed without an issue here, but when I uninstalled and reinstalled, it loops at deny and approve device admin control, without actually allowing me to choose to approve. Any suggestions on the hang-up?

Re: Device Admin

MrGhoul — Mon, 07 Oct 2024 14:20:28 GMT

Go to device settings > security & privacy > more security settings > device administration apps > your third app should be listed, tap the toggle on to approve device administration control.

Re: Re: Device Admin

userq8AqxDwMZV — Mon, 07 Oct 2024 14:35:03 GMT

I have tried this, and it does not work. It goes on and then automatically off again.

Re: Device Admin

MrGhoul — Mon, 07 Oct 2024 14:41:13 GMT

Have you tried to reboot your phone (restart)? a lot of times that fixes glitches and hiccups.

Re: Device Admin

JollyCello — Mon, 07 Oct 2024 15:08:12 GMT

I would contact the developers of the app within the app store with your concerns, as they are the best to fix your problem.

Re: Device Admin

Ekamek — Mon, 07 Oct 2024 18:39:32 GMT

It's a good idea not to allow a third-party app to control your phone, though. What has changed in the app that now requires device admin permission? However, contact the developer as said before.

Re: Device Admin

userq8AqxDwMZV — Mon, 07 Oct 2024 18:55:31 GMT

Unfortunately, the tech I spoke to could not get past this setting either, using the remote viewer and tech assistance. I will try rebooting. The third-party app is an app that allows me to monitor my child's phone more closely; therefore, it is essentially giving me the device access.

Re: Re: Device Admin

userq8AqxDwMZV — Mon, 07 Oct 2024 18:58:14 GMT

The app required device admin permission previously as well and worked to allow them. However, I am not sure what has caused the permissions to glitch as they have.

Re: Re: Re: Device Admin

Ekamek — Mon, 07 Oct 2024 19:44:08 GMT

Ok. Try installing it, go the device administrator setting, toggle the selection before opening the app. Hope that works.

Re: Re: Device Admin

userq8AqxDwMZV — Tue, 08 Oct 2024 22:05:29 GMT

Just a follow-up that rebooting was the issue! Thanks!

Re: Re: Re: Device Admin

MrGhoul — Tue, 08 Oct 2024 23:20:00 GMT

Great! I'm glad to hear that helped. If I could ask you to please " accept this as a solved solution" by clicking the 3 dots next to my comment to reboot. This will help other members with similar issues.
Thank you!