topic Re: Re: One UI 6.1 Lockscreen Bug -- lost contact information in Galaxy S24

One UI 6.1 Lockscreen Bug -- lost contact information

Richb89600 — Sat, 30 Mar 2024 17:00:59 GMT

Just updated to the UI 6.1 on my S24. Immediately noticed that the lockscreen doesn't show "owner information" anymore (but does show "Extend Unlock" at the bottom at or near where the owner info used to scroll. I found a post by DaveHorne on the EU board that explained that if one turns off the extend unlock, then the owner info magically reappears. Unfortunately, I use extend unlock, so I don't get owner info.

Clearly, this is a bug in UI 6.1 . Presumably, someone at Sammy will fix it.

In the meantime, Dave (and now I repeat) an interim solution.

Re: One UI 6.1 Lockscreen Bug -- lost contact information

Robin621k — Sat, 30 Mar 2024 16:44:35 GMT

It's not a bug, it's designed that way. Assuming you are using Extended Unlock at home or some other trusted place, it's not necessary to have owners' info on lockscreen, it's unlocked.

Re: One UI 6.1 Lockscreen Bug -- lost contact information

Richb89600 — Sat, 30 Mar 2024 17:00:21 GMT

So, assuming that I'm using the "trusted places" option, if I leave my "trusted place", the contact information will return? Haven't tried it, but I'll wager it doesn't.

Re: Re: One UI 6.1 Lockscreen Bug -- lost contact information

Robin621k — Sat, 30 Mar 2024 17:52:39 GMT

Yes, it does, I use it on my phone!

Re: Re: One UI 6.1 Lockscreen Bug -- lost contact information

Richb89600 — Sat, 30 Mar 2024 19:43:25 GMT

You're absolutely correct. I was wrong.

When none of the "Extend unlock" conditions are met, the lock screen shows the contact information, as it should. Just tested.

So, contact information is shown on the lock screen when a) "Extend unlock" is off or b) when none of the "extend unlock" conditions are met.

Re: One UI 6.1 Lockscreen Bug -- lost contact information

SJOC — Thu, 30 May 2024 18:18:29 GMT

Maybe intentional, but presumes that there are no trusted locations where contact info showing would be helpful - which there could be ... a family members home, a small office, etc.

Seems unnecessary to have offered options overlap and "cancel" another.

Re: Re: One UI 6.1 Lockscreen Bug -- lost contact information

Liezl — Tue, 08 Oct 2024 09:21:40 GMT

But what if, when none of the "extend unlock" conditions are met but still doesn't show contact information. How else to resolve?