topic Re: S Pen in S24 Ultra in Galaxy S24

S Pen randomly comes out on my S24 Ultra?

imhines9192 — Wed, 30 Oct 2024 00:27:03 GMT

Does anybody else's S Pen just randomly come out of the phone without being clicked/touched? Sometimes, my S Pen will be hanging out and I haven't touched it. It's not too bothersome, but I'm worried it may get lost at some point.

Re: S Pen in S24 Ultra

patriciostarr — Tue, 22 Oct 2024 22:42:06 GMT

Mine does not well only when i drop my phone i suggest you activate notify if lost incase you drop your s pen

Re: S Pen in S24 Ultra

user_ams007 — Tue, 22 Oct 2024 23:03:03 GMT

Please ensure that there is no dust or debris in the S Pen slot. Try removing the S Pen and use compressed air or something similar to clean the slot. Additionally, inspect the S Pen for any issues or dirt. It should have a slight resistance when you remove it.

Re: S Pen in S24 Ultra

Tdinh27 — Wed, 23 Oct 2024 16:39:25 GMT

It is possible that you inadvertently made contact with the device, causing it to activate. This is a common occurrence due to the increased protrusion of the device compared to its predecessor, the S23U. I have personally experienced this on rare occasions.

Re: S Pen in S24 Ultra

userJurWk8qNrw — Tue, 29 Oct 2024 03:58:32 GMT

Yes. Mine does. Has since I bought it. The response i got when I asked support was "Yes. That's a known issue. We can trade it but they all have that issue." Not helpful, but I haven't lost the pen yet. It seems to stick about halfway.

Re: S Pen in S24 Ultra

SamsungModerator1 — Sat, 09 Nov 2024 19:40:18 GMT

Hey there! I can certainly understand being concerned about your S Pen coming out on its own! I would suggest having a certified technician take a look at the device to see why it won't stay!

You can use the following link to find a list of service centers in the U.S. that can do the repair: http://www.samsung.com/us/support/service/location or by calling customer support at 1-800-726-7864. For service outside the U.S., please use this link: https://www.samsung.com/us/common/visitlocationsite.html I do apologize for any inconvenience.