topic There is a discoloration issue when viewing videos and images in Galaxy S24

There is a discoloration issue when viewing videos and images

userFKHzPhm64g — Fri, 25 Oct 2024 20:24:19 GMT

Hello samsung

I bought the Samsung galaxy s24fe, I just wanted to let samsung know the display is like very greenish when watching you tube videos or when watching videos and looking at pictures on instagram and other websites. I compare the color display to my samsung galaxy note 10 plus and there was a big difference, The samsung galaxy note 10 plus has more of a reddish color and the color display of the note 10 plus looks more balance and red look better than green in color display and the skin tone of a person look normal on the note 10 plus and it does not look greenish or green like in the samsung galaxy s24fe. The samsung galaxy s24fe is not QHD but atleast give us a color that does not mess up the display. I will like samsung to fix this issue with a update. Thank you

Re: Hello

meself — Fri, 25 Oct 2024 02:46:25 GMT

Sounds like screen issue contact support

Re: Hello

SenseiKayJayy — Fri, 25 Oct 2024 03:04:47 GMT

Yea a defective screen. Contact them and see if you can get it replaced.

Re: Hello

SamsungModerator1 — Fri, 25 Oct 2024 21:34:09 GMT

Thank you for bringing this to our attention. Screen discoloration can sometimes occur due to hardware or software-related factors.

Please try restarting your device and checking if the discoloration persists. If it's still present, you may want to adjust your Display settings (Settings > Display > Screen mode) to see if that improves the color balance.

If these steps don’t resolve the issue, Like the other members have said. It may be best to visit a Samsung Support Center for a professional evaluation. For assistance with this concern; You can send us a private message. You can reach us using the links below, we’d be glad to help.

1. Facebook Messenger: http://m.me/samsungsupport

2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513-

3. Private Message: https://bit.ly/3hzZfw8