topic Re: Unable to setup Outlook Account in Galaxy S24

Unable to setup Outlook Account

Raj48 — Mon, 04 Nov 2024 05:35:02 GMT

Hi Team,

Unable to setup my Work Account in Outlook (S24 Ultra). Its showing error - 'An error occurred during authentication. Please try again later'.

Other Microsoft Apps (Teams and OneDrive, Office 365) are working fine.

Any suggestions to fix this.

Tried below options already

- Deleted Cache

- Installed Microsoft Authenticator App

- Tried to Add Outlook Account from Manager Account -> New Account (Outlook)

Re: Unable to setup Outlook Account

user_ams007 — Thu, 31 Oct 2024 13:47:23 GMT

Make sure you are entering the correct email server information. Make sure you verify if it's an Imap account or Pop3 account

Re: Unable to setup Outlook Account

ILoveGabcom — Thu, 31 Oct 2024 15:05:24 GMT

This would be an issue with Microsoft Outlook, not your Samsung phone.
Perhaps trying to log in with the same information as is on your computer or changing your password first may help before attempting to log back in.

Re: Unable to setup Outlook Account

matthewzsmith37 — Fri, 01 Nov 2024 14:28:26 GMT

Happened to me too with my Yahoo mail. I can't find a to fix it... but i can log on to my tablet....

Re: Unable to setup Outlook Account

usermzeJaY3BsM — Fri, 01 Nov 2024 15:04:03 GMT

Check with your IT team, there may be restrictions in place set by them as to what security needs to be on your device before their secure e-mail can be placed on it.

Re: Unable to setup Outlook Account

Raj48 — Mon, 04 Nov 2024 16:26:04 GMT

This is Resolved. Downloaded Outlook from Galaxy Store, which looks previous version (compared to Play Store). and its working now.

Thank you all.

Re: Unable to setup Outlook Account

Members_9g3A7zk — Tue, 08 Jul 2025 17:54:45 GMT

Getting the same failure notification