topic Re: Re: Voicemail & Video Call Buttons Off Center in Phone App in Galaxy S24

Voicemail & Video Call Buttons Off Center in Phone App

Members_8sHMWxL — Sun, 22 Dec 2024 05:30:23 GMT

I had subject issue on my T-Mobile S22 and now it's occuring on a newly purchased TMobile S24+ I am running the most current version of the Phone App and have the current UI update. I've factory reset with/without eSIM and ran in Safe Mode to troubleshoot. I've wiped Phone App cache and restarted. Is there a fix?

Interestingly enough, my spouse has a S23 Ultra purchased directly from Samsung with TMobile service and does not have this issue.

Re: Voicemail & Video Call Buttons Off Center in Phone App

GaryB82 — Sun, 22 Dec 2024 05:50:27 GMT

That caused by T-Mobile's software that they install which has it off centered to include the Video calling. It's not like that on your Spouses because it doesn't include any Carrier software installed on it.

Re: Voicemail & Video Call Buttons Off Center in Phone App

meself — Sun, 22 Dec 2024 05:50:33 GMT

Looks normal to me

Re: Re: Voicemail & Video Call Buttons Off Center in Phone App

MsVirgo87 — Sun, 22 Dec 2024 07:16:01 GMT

Me too

Re: Voicemail & Video Call Buttons Off Center in Phone App

userMJi89sXcpInNFy6 — Sun, 22 Dec 2024 15:48:37 GMT

Looks okay.

Re: Voicemail & Video Call Buttons Off Center in Phone App

Members_8sHMWxL — Sun, 22 Dec 2024 16:05:18 GMT

Based on the responses, I am presuming this issue is isolated to Samsung devices purchased from T-Mobile. And responses are from members who've purchased their Samsung devices from T-Mobile are confirming their phone app screen looks the same as mine. Considering the S24 is a flagship series and T-Mobile is a top mobile provider in the United States, it's very disappointing to see such a blatant defect on a commonly used app. Nevertheless, thank you all for your input, I am currently speaking with TForce to figure out what can be done to rectify this and if they give me a viable solution I will be sure to post here.

Re: Voicemail & Video Call Buttons Off Center in Phone App

GaryB82 — Sun, 22 Dec 2024 17:27:51 GMT

It’s not a defect that’s how T-Mobile wants the phone app to look like they added the voicemail and video call buttons

Re: Voicemail & Video Call Buttons Off Center in Phone App

JZF7 — Sun, 22 Dec 2024 18:49:33 GMT

That is how the keypad on every Samsung I have owned has looked and I have always had AT&T.

Re: Voicemail & Video Call Buttons Off Center in Phone App

GaryB82 — Sun, 22 Dec 2024 18:52:25 GMT

Yeah that’s the Carrier version of the phone dialer

Re: Voicemail & Video Call Buttons Off Center in Phone App

Members_8sHMWxL — Mon, 23 Dec 2024 01:13:05 GMT

Thanks everyone for your input. TMobile said this is just how it looks.😒 For comparison, I attached what my spouse dialer looks like on the non-carrier version.