topic Re: After update some apps not loading over Wi-Fi in Galaxy S24

After update some apps not loading over Wi-Fi

GoNuggets — Sun, 26 Jan 2025 16:31:52 GMT

Since installing the recent security update, various apps not loading when using wifi. Works fine with 5g. Confirmed no network issues. Tried clearing cache partition, reinstalling apps, re-adding wifi and nothing works. All apps are updated.

Re: Recent update

MrGhoul — Sun, 26 Jan 2025 15:38:54 GMT

Send feedback (error report) to samsung = go to members' homepage > support > feedback

Re: Recent update

SamsungModerator1 — Sun, 26 Jan 2025 16:31:25 GMT

Hello, thanks for reaching out, and welcome to the Community. Thanks for outlining the troubleshooting you have attempted. Before doing the error report submission @MrGhoul suggested, try a factory reset (back up everything first: https://www.samsung.com/us/support/answer/ANS10002780/). This guide will walk you through it: https://www.samsung.com/us/support/answer/ANS10002030/

If after that it still behaves the same, then go for the error report submission.

Re: After update some apps not loading over Wi-Fi

GoNuggets — Mon, 27 Jan 2025 12:48:28 GMT

The factory reset only caused me more heartache. I've owned galaxy devices for a long as i can remember and I've never experienced issues life this with a system update. It's pretty cut and dry for me. After the update one-third of my apps stop working while connected to wifi. They either get stock loading, logging in or don't refresh properly. Logging in is a key component of this issue. Some examples, Samsung Members, Atom tickets, Chick-fil-A, Sam's club, Microsoft Teams, to name a few.

Re: After update some apps not loading over Wi-Fi

drama_king24 — Wed, 29 Jan 2025 22:00:11 GMT

Omg I'm having the same problem! I can't remember if this started happening after an update or not though? But my apps and going on my internet browser is slow with wifi but not when it's turned off. We checked our internet too and it's fine

Re: After update some apps not loading over Wi-Fi

yoohoohoo — Thu, 06 Feb 2025 16:04:32 GMT

I'm also having the exact same issue, every other device works fine on the home network, had the ISP come in to check just in case - nothing wrong, and my partner's phone is having no issues (iPhone 8).

For me the apps won't load, or they get stuck launching, my MS Teams won't update for chats or send my messages, and so on. I literally have to turn Wi-Fi off on the S24U to get the apps to launch and refresh over data.

I've also noticed the issue coincided with the last two updates that were done.

Re: Recent update

RubenBariloche — Thu, 13 Feb 2025 21:28:52 GMT

me pasa lo mismo con un A22 4G y ya restableci de fabrica y todas las demás pruebas con ruter

Re: Recent update

RubenBariloche — Thu, 13 Feb 2025 21:35:06 GMT

no funciona resetear de fabrica

Re: After update some apps not loading over Wi-Fi

Nicsikes27 — Wed, 12 Mar 2025 17:40:25 GMT

I am having the exact same issue. Apps will not load at all or they will lag terribly. Once I turn off wi-fi, they work just fine.

Re: After update some apps not loading over Wi-Fi

LG123 — Sun, 23 Mar 2025 22:53:53 GMT

I just had an update today, and this problem started. I tried resetting app settings, changing IP settings, uninstalling and reinstalling the affected apps. Everything short of a factory reset. On another fourm, someone said they bought a new wifi router, and that worked. I'm usually connected to my ISP modem but also have an eero wifi booster, so I connected to that. Wifi works on all apps now. This is obviously not ideal, and they need to fix whatever bug was in that update that is causing wifi to be blocked only on certain apps.

Re: Re: After update some apps not loading over Wi-Fi

LG123 — Sun, 23 Mar 2025 22:54:45 GMT

Have you found a fix yet?

Re: After update some apps not loading over Wi-Fi

KopzR — Sat, 14 Jun 2025 01:59:13 GMT

I'm having the same issue after an update to s23. This is awful, im having to use 5g to access any app

Re: After update some apps not loading over Wi-Fi

galaxyfan07 — Wed, 09 Jul 2025 17:22:06 GMT

I have an S25, and I've had this problem since I got it, what seems to resolve it for me is using a VPN, when I'm on wifi.