topic Re: Facing performance issue after recent update from feb security patch updat.. in Galaxy S24

Facing performance issue after recent update from feb security patch update to my device

KP1508 — Thu, 06 Mar 2025 20:51:49 GMT

Dear Samsung Support Team,

I hope this message finds you well. I am writing to report a performance issue I have been experiencing with my Samsung Galaxy S24 Ultra following the recent February security patch update.

Since the update, I have noticed a significant decline in my device's performance, including:

Slower app loading times
Frequent lagging and freezing during use
Reduced battery life
Overheating

These issues have severely impacted my user experience, and I am concerned about the overall functionality of my device.

I have attempted the following troubleshooting steps to resolve the issue:

Restarted the device
Cleared the cache partition
Updated all apps to the latest versions
Uninstalled any problematic apps
Performed a factory reset

Despite these efforts, the performance issues persist. I kindly request your assistance in resolving this matter. Please let me know if there are any additional steps I can take or if a software patch is being developed to address these issues.

Thank you for your attention to this matter. I look forward to your prompt response.

Best regards,

Kaushalendra Pandey

Re: Facing performance issue after recent update from feb security patch updat..

bear1387 — Thu, 06 Mar 2025 21:52:52 GMT

Yes over heating issues and battery dieing all time now and volume is 1/3 of it's total now and it's all the way up.
They need to fix these issues

Re: Facing performance issue after recent update from feb security patch updat..

Robin621k — Thu, 06 Mar 2025 21:58:11 GMT

I suggest performing a Wipe Cache partition!
This might fix most of your problems. It is recommended to do this after every update.

Turn off phone.
While powered down, press power key and volume up button simultaneously until the phone vibrates. Let go of buttons. You will now be in the bootloader. Using Volume buttons for scrolling, power button for Yes.
Scroll down to Wipe Cache Partition. Press power, scroll to Yes, press power. Reboot press power key.

Re: Re: Facing performance issue after recent update from feb security patch u..

JRbowling1997 — Thu, 06 Mar 2025 23:23:27 GMT

I always do this after each update and it's a good tip every Galaxy User should know😎

Re: Facing performance issue after recent update from feb security patch updat..

neilth — Fri, 07 Mar 2025 00:21:42 GMT

This is a user to user support forum. If you need to contact Samsung support you need to select Support on the lower right when you open the Members app and select Feedback.

Re: Facing performance issue after recent update from feb security patch update to my device

SamsungModerator1 — Fri, 07 Mar 2025 16:34:44 GMT

Hello KP1508, welcome to the Samsung Community. I understand your concerns with your device performance after updating. It seems that you have completed the basic troubleshooting steps:

http://www.samsung.com/us/support/troubleshoot/TSG10001538/

http://www.samsung.com/us/support/troubleshooting/TSG01001329/

If you are still having issues we suggest that you reach out to an Authorized Service Technician: Samsung walk-in service center or you can schedule a repair service online.

Re: Facing performance issue after recent update from feb security patch updat..

KP1508 — Sun, 09 Mar 2025 06:25:30 GMT

This helped .

Thank you