Screen blackout in FB messenger

jshnssty — Fri, 21 Mar 2025 13:43:53 GMT

For the last week or so, if I'm on messenger and my s24 ultra switches to landscape then back to portrait, screen goes black for about 20-30 seconds, and will erase anyessage im currently typing.. soon after the last security update is when it started actually

Re: Screen blackout in FB messenger

SamsungModerator1 — Sun, 23 Mar 2025 03:11:16 GMT

Hey there! I can absolutely understand how frustrating it is when your screen is going black involuntarily. I found some troubleshooting that may help!

Restart Your Device: A simple restart can often resolve temporary software glitches.
Update Messenger: Ensure you have the latest version of the Messenger app installed.
Check for Software Updates: Make sure your Samsung device's operating system is up to date.
Clear Messenger Cache and Data:
Go to your phone's settings and open the application manager.
Tap on Messenger.
Tap on "Storage".
Tap on "Clear Cache" and then "Clear Data".
Reinstall Messenger: If the problem persists, try uninstalling and reinstalling the Messenger app.

If you've gone through these troubleshooting and the black screen is still persisting the next thing I would suggest is to reach out to Facebook directly!

topic Re: Screen blackout in FB messenger in Galaxy S24

Screen blackout in FB messenger

Re: Screen blackout in FB messenger