https://us.community.samsung.com/t5/Galaxy-S24/My-phone-is-locked-and-asking-for-a-MCK-code/m-p/3194774#M81026 Remind whoever you talk to that they are required by law to unlock it if it is paid in full, even if the installment contract was for 24 months or any other time. If you're still getting bill credit, they may not want to unlock it until after 12 months.<BR /><BR />T-mobile provides an app you can use to unlock it yourself as long as you're not owing anything on it. They will help you unlock it if the app doesn't work. Fri, 11 Apr 2025 09:59:02 GMT Ekamek 2025-04-11T09:59:02Z