Can't create Samsung account on S24 in China

FiveWils — Fri, 02 Feb 2024 22:54:01 GMT

I just unboxed a new Galaxy S24 Ultra I bought in Hong Kong, but I live in China with a Chinese SIM card.

I bought the international/HK, not the Chinese, model so I can use the Galaxy AI phone live translate. But when setting up the phone, I'm unable to create a Samsung account to enable the Galaxy AI features. I get a message saying I can't create an account with a Chinese SIM card.

So I can't use Galaxy AI in China at all? Or if I install it while outside of China using, say, a Thai or Korean SIM card--will it work with my Chinese SIM card when I'm back in China?

Re: Can't create Samsung account on S24 in China

SamsungModerator1 — Fri, 02 Feb 2024 23:02:35 GMT

We apologize, but you have reached technical support for products manufactured for usage in the United States. Please visit https://www.samsung.com/us/common/visitlocationsite.html to find your country's support page.

topic Re: Can't create Samsung account on S24 in China in Galaxy S24

Can't create Samsung account on S24 in China

Re: Can't create Samsung account on S24 in China