https://us.community.samsung.com/t5/Galaxy-S25/Sentrilock-Lockboxes-wont-open-realtors-Galaxy-s25-Ultra/m-p/3165649#M13876 <P>Please put in an error report through the support tab in the members app. Use the send feedback option.&nbsp; Personally, I don't see how it can be a phone issue, since Bluetooth obviously works.&nbsp; I assume Sentrilock has an app and you can see the box within the app but just can't unlock it.&nbsp; If that's the case, they would be not quite telling you the truth when they say it's a phone issue, not a Sentrilock app issue.&nbsp; But, to know for sure, you need to submit the error report and upload your logs.</P> Tue, 11 Mar 2025 14:41:37 GMT realaud 2025-03-11T14:41:37Z