https://us.community.samsung.com/t5/Galaxy-S25/Difficulty-with-Pop-ups-and-removing-Virus/m-p/3233090#M22546 <P><SPAN>I am having difficulty with Pop-ups and removing Virus. What can I do. Took phone to Spectrum store. The customer service employee was no help!!!</SPAN></P> Tue, 13 May 2025 11:35:50 GMT catj44 2025-05-13T11:35:50Z https://us.community.samsung.com/t5/Galaxy-S25/Difficulty-with-Pop-ups-and-removing-Virus/m-p/3233090#M22546 <P><SPAN>I am having difficulty with Pop-ups and removing Virus. What can I do. Took phone to Spectrum store. The customer service employee was no help!!!</SPAN></P> Tue, 13 May 2025 11:35:50 GMT https://us.community.samsung.com/t5/Galaxy-S25/Difficulty-with-Pop-ups-and-removing-Virus/m-p/3233090#M22546 catj44 2025-05-13T11:35:50Z https://us.community.samsung.com/t5/Galaxy-S25/Difficulty-with-Pop-ups-and-removing-Virus/m-p/3233103#M22548 <P><a href="https://us.community.samsung.com/t5/user/viewprofilepage/user-id/46401227">@catj44</a>&nbsp;These are often caused by 3rd party app. As a troubleshooting step, you can boot into safe mode. If the pop ups stop <STRONG><U>while booted in safe mode</U></STRONG>, you know they are caused by a 3rd party app.&nbsp;To boot in safe mode,&nbsp;<A href="https://www.samsung.com/us/support/answer/ANS00062983/" target="_blank">https://www.samsung.com/us/support/answer/ANS00062983/&nbsp;</A>&nbsp;</P> <P>The other common source is a website that you have visited has lodged something in your browser cache or data. So you should erase all the browser data and browsing cache.&nbsp;</P> Tue, 13 May 2025 00:57:13 GMT https://us.community.samsung.com/t5/Galaxy-S25/Difficulty-with-Pop-ups-and-removing-Virus/m-p/3233103#M22548 LongHiker 2025-05-13T00:57:13Z