topic Re: Re: Can't install Messenger app on new s25 ultra in Galaxy S25

Can't install Messenger app on new s25 ultra

userkIW5190tgl — Sun, 13 Apr 2025 00:24:35 GMT

Heroes anyone have a fix for this? App downloads but will not install.

Re: Can't install Messenger app on new s25 ultra

Robin621k — Sun, 13 Apr 2025 00:29:50 GMT

What messenger app?
Facebook?

Re: Can't install Messenger app on new s25 ultra

userkIW5190tgl — Sun, 13 Apr 2025 00:34:05 GMT

Hi!! Yes, facebook messenger app

Re: Re: Can't install Messenger app on new s25 ultra

Robin621k — Sun, 13 Apr 2025 00:40:38 GMT

Try searching in the Playstore again, see what happens!

Re: Can't install Messenger app on new s25 ultra

userkIW5190tgl — Sun, 13 Apr 2025 00:43:26 GMT

Ugh

Re: Re: Can't install Messenger app on new s25 ultra

Robin621k — Sun, 13 Apr 2025 01:15:22 GMT

Try clearing the cache in the Google Playstore.

To clear the cache, go to settings, apps, Google Playstore, storage, clear cache.

Re: Can't install Messenger app on new s25 ultra

userkIW5190tgl — Sun, 13 Apr 2025 01:21:46 GMT

I've tried that a few times. No luck

Re: Can't install Messenger app on new s25 ultra

Teatotaler — Sun, 13 Apr 2025 01:37:09 GMT

Go into your Play Store app, tap your avatar on the top right, hit settings towards the bottom, go to the "about" section, then see if you have a Play Store update available. If you do, installing the update may help things.

Re: Can't install Messenger app on new s25 ultra

carlzacher — Thu, 24 Apr 2025 03:11:17 GMT

I don't know if they intended this or not but I was able to reinstall Messenger by opening the Facebook app then clicking on the Messenger icon on the top-right corner then proceeding to download from there.

Re: Re: Can't install Messenger app on new s25 ultra

chefzen — Sat, 24 May 2025 01:39:13 GMT

Did you ever get it to work?

Re: Can't install Messenger app on new s25 ultra

DiegoEnriquez — Fri, 13 Jun 2025 13:41:46 GMT

Exactly the same problem as of today. Messenger seems to be installing fine on my old S20+ that upgraded from a few weeks ago, but on my new S25+ messenger refuses to download. I don't have storage or internet problems and clearing Google Play Store cache and app data has not worked.

Even installing from the facebook app using the icon in the top right hasn't worked for me.

Re: Re: Can't install Messenger app on new s25 ultra

Robb14141 — Sun, 15 Jun 2025 06:10:49 GMT

This helped, thanks!

Re: Can't install Messenger app on new s25 ultra

Megathumb — Sat, 23 Aug 2025 22:07:40 GMT

Did you manage to fix the problem? My daughter is having the same problem and nothing is working

Re: Re: Can't install Messenger app on new s25 ultra

Regige85 — Tue, 26 Aug 2025 21:40:12 GMT

Me too. I have tried everything!

Re: Can't install Messenger app on new s25 ultra

userrQj3SDl15w — Mon, 03 Nov 2025 17:03:48 GMT

the install from FB worked, but everything i open it it'll crash and I get a Samsung notification that the software is bugged

Re: Can't install Messenger app on new s25 ultra

CertainlyUnique — Wed, 19 Nov 2025 00:18:24 GMT

thanks so much for sharing this info, clicking the messenger icon on the right hand portion of the facebook app in my samsung phone to install the messenger instead of using playstore had resolved the issue.

Re: Can't install Messenger app on new s25 ultra

NMGirl — Fri, 05 Dec 2025 21:41:09 GMT

I tried everything everyone else on here did and nothing worked. I finally uninstalled facebook and Instagram, then reinstalled Facebook. I then installed messenger for kids as a last resortto try to get some versionof messenger. I went into Messenger for kids then backed out because all it would let me do was set up a profile for a kid. I then tried again to install regular Messenger and it worked. It's worth a shot!

Re: Can't install Messenger app on new s25 ultra

Mysticquekal — Thu, 18 Dec 2025 01:16:54 GMT

Same I'm SUPER frustrated. When I say I tried everything - I tried EVERYTHING -

Troubleshooting Steps Attempted (in order):

Standard fixes
- Uninstalled Messenger
- Cleared cache and data for:
  - Google Play Store
  - Google Play Services
  - Google Services Framework
- Restarted phone
- Verified Facebook app was installed and updated
Play Store reinstall attempts
- Attempted reinstall from Google Play Store (looped repeatedly)
- Attempted install via Samsung Galaxy Store (redirected back to Play Store, same loop)
Secure Folder workaround
- Enabled Secure Folder
- Set Secure Folder to allow background activity while locked
- Added Google Play Store inside Secure Folder
- Attempted Messenger install inside Secure Folder
- Result: Same install loop inside Secure Folder
Sideload attempts
- Confirmed Messenger not listed at all in Settings → Apps
- Attempted sideload from APKMirror:
  - APK bundles (.apkm/.xapk) via APKMirror Installer
  - Single APK (arm64-v8a, nodpi)
- All attempts failed with error:
  “App not installed as package appears to be invalid”
- Verified Meta system apps present:
  - Meta App Installer
  - Meta App Manager
  - Meta Services
Outcome
- Issue appeared to be a Play Store / entitlement / package verification failure specific to Messenger on Android 16
- No factory reset performed

Working Temporary Solution:

Installed Facebook Lite from Play Store
Messenger functionality works inside Facebook Lite
Messages synced correctly, including with the affected frequent contact

Conclusion for Tech Team:
Likely a Google Play entitlement or package registry issue affecting Messenger specifically on Android 16 / Samsung S24+. Issue persists across:

Play Store
Galaxy Store
Secure Folder
Direct sideload attempts

Facebook Lite bypasses the issue successfully.

****Sooooo....using FB light but it doesn't have video chat so if this isn't fixed I'm going to have to use WhatsApp or something. I use Messenger to video chat with my kids. When I try to install it either circles right back to install or I get the "can't install messenger". I tried reaching out to meta support and they were NO help. First thing they said, "try turning your phone off and on" - I'm about 30 steps beyond that my guy 😛