https://us.community.samsung.com/t5/Galaxy-S25/Trade-in-scam/m-p/3297127#M28965 <SPAN>I bought my s25 ultra at the end of January and sent in my trade in at the beginning of February, my trade in was an s24 ultra in perfect condition no cracks or scratches. Thought everything would go smoothly as I have traded in several phones over the years, I upgrade every year to the newest galaxy and have never had an issue, that is until now, I get an email on July 7th 2025 that my phone did not meet the criteria and did not power on or bad display they said. They had my phone for months I thought, maybe they damaged it I said, so they give me 2 options they return it and get charged $900, or they recycle it and get charged the $900, i selected return it, I know that phone was in perfect condition, I get it back july 11 2025, I put it on the charger, it turned right on the phone works perfectly, now did they turn it on when they recieved it and it died? They have had it for months, why did it take so long for them to get back to me? Did they just do the bait and switch in me tell me they offer a good trade in value to buy the new phone then tell me the phone I sent in is no good? I will probably never know what really happened, all I do know is I can not trust the samsung trade in process and neither should you, now I have to pay an additional $900 and try to resale the trade in phone they kept for months and resale value has gone down on. Thanks samsung.&nbsp;Has anyone else ran into this issue?</SPAN> Sat, 12 Jul 2025 00:47:47 GMT user9Cf6R0vrvi 2025-07-12T00:47:47Z