topic Re: Microsoft Solitaire not working in Galaxy S25

Microsoft Solitaire and Feet Inches apps not working on S25 Ultra

rmarinella — Wed, 12 Feb 2025 00:28:14 GMT

Anyone have any luck getting this app to run on S25 Ultra? Also, Feet Inches app not working.

Re: Microsoft Solitaire not working

hmscook — Fri, 31 Jan 2025 12:07:31 GMT

I am having the same problem.

Re: Microsoft Solitaire not working

rmarinella — Fri, 31 Jan 2025 16:55:35 GMT

Edit: Feet & Inches Construction Calc app by Winograd now working. Took a couple of tries of clearing cache. Microsoft Solitaire still the same, not working.

Re: Microsoft Solitaire not working

MMeglic — Fri, 31 Jan 2025 21:37:58 GMT

I have the same problem

Re: Microsoft Solitaire not working

hmscook — Fri, 31 Jan 2025 22:29:46 GMT

I am beginning to go through withdrawals without my solitaire. 🙂

Re: Microsoft Solitaire not working

userCTJ4XZF99U — Fri, 31 Jan 2025 22:49:47 GMT

I cannot get it to work either.

Re: Microsoft Solitaire not working

userfowbsm4zPe — Fri, 31 Jan 2025 23:40:41 GMT

Not working for me either.

Re: Microsoft Solitaire not working

Joel440 — Sun, 02 Feb 2025 04:35:36 GMT

I have the same issue. I have tried clearing data and cache from the app and reinstalling it but it still doesn't work. I also tried stopping the game booster app but that also didn't work. Hopefully someone finds a solution.

Re: Microsoft Solitaire not working

Members_7mGcGYb — Sun, 02 Feb 2025 05:35:30 GMT

I transferred Microsoft Solitaire from my old Galaxy S21. It has worked perfectly for years. Tried to open it and just get a black screen. I've deleted and reinstalled the app. Still just get a black screen. My S25 ultra has links to Windows open. What is the problem? How can I fix it???

Re: Microsoft Solitaire not working

rmarinella — Sun, 02 Feb 2025 05:44:05 GMT

We're going to have to get Microsoft to update it for Android 15. Give it a rating on Google Play Store to get their attention.

Re: Microsoft Solitaire not working

mrk33 — Sun, 02 Feb 2025 15:59:07 GMT

I've got the problem with Microsoft Solitaire and Microsoft Mahjong. I also play Microsoft Wordament and Microsoft Sudoku, and those 2 work fine. Solitaire and Mahjong just give me a black screen when I try to open them. I've been playing them for years and have gone thru many phones, and this has never happened. I think it's ONE UI 7.0. Android 15 had been out since October, UI 7.0 just came out January 22. By holding my old phone and new phone next to each other and opening Mahjong on both, I discovered that even though the screen is black on the S25 by looking at the old phone and estimating where the tiles are, I can make the moves on the S25 that shows the black screen! I can tell the moves are being completed by the sounds that are coming from the S25. So the game is running it's just that the screen is black. So it seems to be a display issue.

Re: Microsoft Solitaire not working

mrk33 — Sun, 02 Feb 2025 16:01:36 GMT

See my post below. I'm having the same issue. I think it must be a display issue with UI 7.0

Re: Microsoft Solitaire not working

mrk33 — Sun, 02 Feb 2025 16:05:10 GMT

I've been corresponding with Microsoft, they do not have a solution yet. I really don't think it's Android 15 because that's been out since October and it would have been fixed by now. I think the problem is with ONE UI 7.0 Which just came out a week ago.

Re: Microsoft Solitaire not working

Members_7mGcGYb — Sun, 02 Feb 2025 19:03:12 GMT

I had the same experience. Sooo frustrating to get a flash of the gameboard before it turns black! This situation has also made me realize how addicted I am to my morning ritual of games.

Re: Microsoft Solitaire not working

Members_q9DHyYP — Mon, 03 Feb 2025 14:26:31 GMT

Same withe the Microsoft Majong app. The game is there, but the screen blacks out. I have tried changin resolutions on thephone, and I got the log in screent oa ppear, but once loged in, the game just goes to a black screen.

Re: Microsoft Solitaire not working

Breimeister — Mon, 03 Feb 2025 21:24:11 GMT

Microsoft solitaire did work for a time on my S25 Ultra, but suddenly I just get a black screen. The game has loaded, I can hear it. I miss the Microsoft collection!

Re: Microsoft Solitaire not working

Joel440 — Mon, 03 Feb 2025 22:31:36 GMT

I filed a support ticket with Microsoft so hopefully they will resolve this issue soon.

Re: Microsoft Solitaire not working

mrk33 — Thu, 06 Feb 2025 20:15:16 GMT

I've been dealing with Microsoft regarding the trouble with Mahjong and Solitaire since last week. They just got back to me again and this is what they said:

"This situation is triggered by some features that are not enabled in Android version 15 and One UI version 7.0. Our best recommendation is to immediately contact Samsung support https://us.community.samsung.com/t5/Tips-Tricks/How-to-Submit-an-Error-Report/ba-p/3001692 and explain that some apps, when launched, just show a black screen, and to solve this situation, you need to enable all game features."

So I guess we better get on to Samsung.

Re: Re: Microsoft Solitaire not working

Littleneutrino — Wed, 05 Feb 2025 12:04:25 GMT

I opened a ticket with Microsoft Casual games about this on Thursday last week and they are telling me it's a Samsung issue, but I don't think they are right.

Re: Re: Microsoft Solitaire not working

jpc1225 — Wed, 05 Feb 2025 21:03:57 GMT

I'm glad to hear that someone is working on resolving this issue.