topic Re: Re: Re: Compatibility in Galaxy S25

S25 purchased from Walmart unlocked not compatible to any carrier

Imeza — Thu, 20 Nov 2025 18:45:26 GMT

I had a problem with my s25, I buy it in Walmart unlocked, but when I got to activate to any carrier it says that is not compatible, that happened with three different carrier, I need a tip or you tell me that return the phone?

Re: Compatibility

GaryB82 — Sat, 15 Nov 2025 18:28:54 GMT

Go to phone settings about phone whats the complete Model Name SM-______

Re: Re: Compatibility

Imeza — Sat, 15 Nov 2025 18:34:13 GMT

Yes it says that, but the problem it's with the IMEI

Re: Compatibility

Robin621k — Sat, 15 Nov 2025 18:36:48 GMT

I would need to see a screenshot of the following to diagnose the problem. Go to settings, about phone, software, make sure in the screenshot Service Provider software is included.

Also include the Model Name that is on the main page of about phone. Is it just a "U" or a "U1" U is a carrier device and U1 is Samsung factory unlocked.

You probably purchased your phone from a 3rd party seller this happens all to frequently.

Re: Re: Re: Compatibility

Robin621k — Sat, 15 Nov 2025 18:40:16 GMT

You have not answered his question. You can also go to this site and check your IMEI to see if it is blacklisted

https://www.imei.info/

Re: Re: Compatibility

GaryB82 — Sat, 15 Nov 2025 18:46:48 GMT

You need to fill in the SM-______ whats ______

Re: Re: Compatibility

Imeza — Sat, 15 Nov 2025 18:54:51 GMT

Is SM-s9238B/DS

Re: Re: Compatibility

Imeza — Sat, 15 Nov 2025 18:57:16 GMT

Here is

Re: Re: Re: Compatibility

Robin621k — Sat, 15 Nov 2025 18:59:22 GMT

Return the phone right aways, it is not a US model. It is for Panama.

Re: Re: Re: Re: Compatibility

Imeza — Sat, 15 Nov 2025 19:04:31 GMT

Ok thanks so much for your help

Re: Re: Re: Compatibility

Robin621k — Sat, 15 Nov 2025 19:05:40 GMT

The seller did not list it as an international model that is only GSM. It will not work on carriers that are CDMA, Verizon, AT&T or any of their budget carriers.

Re: Re: Re: Re: Re: Compatibility

Robin621k — Sat, 15 Nov 2025 19:07:37 GMT

You're welcome!

If you found I have solved your problem, in the text box with the solution tap the 3 dots and mark it as solved.