https://us.community.samsung.com/t5/Galaxy-S25/Samsung-s-Repair-Policy-Is-Out-of-Touch-With-Real-Life-Medical/m-p/3415633#M43342 This company, like so many others, only cares about the bottom line. As this is a user-to-user support forum, the only people who will see your message are other users like yourself and community moderators. The best avenue for this kind of feedback is probably contacting the CEO's office:<BR /><BR /><A href="https://www.samsung.com/us/support/contact/email-the-ceo/" target="_blank">https://www.samsung.com/us/support/contact/email-the-ceo/</A> Wed, 26 Nov 2025 18:18:02 GMT Mujibar 2025-11-26T18:18:02Z