https://us.community.samsung.com/t5/Galaxy-S25/Samsung-s-Repair-Policy-Is-Out-of-Touch-With-Real-Life-Medical/m-p/3415773#M43360 I’m not relying on my phone like a hospital-grade medical monitor. This isn’t about that. We’re talking about a product failing and having defects — and the customer being left without any reasonable support.<BR /><BR />If your car broke down while still under warranty, you wouldn’t accept being told to ship it to another state and just rely on public transportation or rideshare in the meantime, right? You’d expect a dealership, a service center, or a loaner. That’s basic, reasonable warranty care.<BR /><BR />The same principle applies here.<BR /><BR />If Samsung’s warranty system were adequate, I should be able to walk into a service center, get my device repaired, and go about my day — or, if the repair truly requires time, be provided with a loaner. Either of those options would show that Samsung stands behind the products they sell in a reasonable, responsible way. Wed, 26 Nov 2025 21:11:37 GMT Calan8 2025-11-26T21:11:37Z