topic Phone says no connection, but the phone is showing a strong connection in Galaxy S25

Phone says no connection, but the phone is showing a strong connection

theArtistElle — Thu, 05 Mar 2026 17:38:09 GMT

Trying to open amazon app so I can buy that book I love: I'm trying... I think by Elle O. Vee

But my phone has been acting strange lately saying no connection when I have all the bars

Re: What the Freak

Mujibar — Thu, 05 Mar 2026 17:12:03 GMT

Nice subtle advertising 😂

Re: Phone says no connection, but the phone is showing a strong connection

SamsungRon — Thu, 05 Mar 2026 18:05:22 GMT

Hi theArtistElle, Welcome to the Community!

We understand your frustration with finding a book you want to buy only to not be able to buy it because the phone is not connecting to the network, even though the signal strength icon says otherwise. We definitely want to help so you can buy the book you want using your phone's app.

Here are some things you can check:

Wi-fi or Cellular Network Connection? If you've not already tried the other option, please do so. You can also try a different internet source such as a different wi-fi network or a friend's hotspot.
Try a different app - maybe the app in question is temporarily down.
Try loading the phone in safe mode to see if the phone connects to the internet
Clear the Cache
Check for any software updates and update the phone if needed

And if you're still not getting any connection, we would suggest reviewing this guide for more information.

http://www.samsung.com/us/support/troubleshooting/TSG01212956/

If you find that service is needed, please feel free to follow the link in the guide above or reaching out to 1-800-Samsung (1-800-726-7864). We're also happy to help set up service over a private message. Please send us your phone's model number, IMEI/Serial Number, your first and last name, best contact phone number, a good email address, and your address.

Re: Re: What the Freak

Robin621k — Thu, 05 Mar 2026 18:28:15 GMT

😂

Re: Phone says no connection, but the phone is showing a strong connection

Robin621k — Thu, 05 Mar 2026 18:52:58 GMT

Did you really need to include the book you are trying to buy?

Re: Re: Phone says no connection, but the phone is showing a strong connection

Mujibar — Thu, 05 Mar 2026 18:58:59 GMT

Compare username to author name. Suggests advertising.