topic Re: Cannot edit the Lock screen - S25 Ultra in Galaxy S25

Cannot edit the Lock screen - S25 Ultra

cds100 — Fri, 07 Feb 2025 16:36:35 GMT

I can't edit the lock screen on my S25 Ultra. I'm getting a "can't access content" message. Any solutions?

Re: Cannot edit the Lock screen - S25 Ultra

Members_k86xEku — Fri, 07 Feb 2025 17:11:07 GMT

Same issue.

Re: Cannot edit the Lock screen - S25 Ultra

bobcan22 — Fri, 07 Feb 2025 18:50:20 GMT

Mee too!

Re: Cannot edit the Lock screen - S25 Ultra

KiwiBird97 — Sat, 08 Feb 2025 07:41:36 GMT

If you're still having trouble, do the following:
1. Go to Settings > Wallpaper & Style, and select the wallpaper on the left (the lock screen) (1st screenshot).
2. Edit the lock screen (2nd screenshot) and tap Done to apply your changes.

Re: Re: Cannot edit the Lock screen - S25 Ultra

cds100 — Sat, 08 Feb 2025 19:01:31 GMT

Appreciate the feedback, but that's not the issue. Navigating to the settings is easy. It's the hard stop I'm (we're) getting.

Re: Cannot edit the Lock screen - S25 Ultra

cds100 — Thu, 13 Feb 2025 02:57:12 GMT

I went to my local AT&T store and a team member looked at my phone, for awhile, and when she handed it back she had changed my lock screen. She couldn't remember how she did it but the lock screen and home screens were both changed to stock images. I had a video as my previous lock screen. With that, my issue has been resolved. So, the fix may be to change your theme to a stock theme and home screen to a stock image. Hope this helps. I can now go back to a video as my lock screen. I did see that several previous downloaded images were gone and tagged as not compatible. Good luck.

Re: Re: Cannot edit the Lock screen - S25 Ultra

bobcan22 — Fri, 14 Feb 2025 19:45:03 GMT

THANKS! Can't tell you how long I've been working on this! For me it was just changing to a default wallpaper. That fixed it and can now customize the lock screen including my own wallpaper! 👏