topic Re: S 25 plus in Galaxy S25

S 25 plus

Brandan — Fri, 24 Apr 2026 21:05:42 GMT

Anyone having camera Issues on their S 25 plus when you make calls

Re: S 25 plus

meself — Fri, 24 Apr 2026 23:06:25 GMT

No problems here what are you experiencing

Re: S 25 plus

Robin621k — Fri, 24 Apr 2026 23:30:35 GMT

What is your camera doing while you are making calls?

Or is it:

What is your camera not doing while making calls?

Unless you get into specifics, no one knows what you are talking about.

Re: Re: S 25 plus

Brandan — Fri, 24 Apr 2026 23:34:24 GMT

Well my mother has the s 25 plus and she says her in the front when I call her on Video it's a blank black screen

Re: Re: Re: S 25 plus

Robin621k — Fri, 24 Apr 2026 23:42:15 GMT

Are you both on the same carrier?

Are you both using Google Meets ?

How are you accessing video calls?

Re: Re: Re: Re: S 25 plus

Brandan — Fri, 24 Apr 2026 23:56:25 GMT

Yes we both have Verizon and we both use Google meets

Re: Re: Re: Re: Re: S 25 plus

Robin621k — Fri, 24 Apr 2026 23:59:29 GMT

What do you see on your screen, do you see yourself in the picture in picture?

Is your selfie camera woring?

In permissions for Meets is camera granted access?

Re: Re: Re: Re: Re: Re: S 25 plus

Brandan — Sat, 25 Apr 2026 07:15:07 GMT

I see myself on my screen but i don't see my mother on her screen and she's the one with the s 25 plus

Re: Re: Re: Re: Re: Re: S 25 plus

Tom6068 — Sat, 25 Apr 2026 11:37:37 GMT

@Brandan ask her next time if their outgoing video is enabled during calls so the other person can see them too. The camera icon will be red with a strike-through (IIRC) or show an icon with a slash though it, which would mean that player is not enabled. Clicking on that icon should enable it. If a green dot is seen on the top right and the video is enable, are they blocking the camera lens somehow, or accidentally tapped the "Switch camera" which would the use the rear camera? One more is ask her if those things have been checked, if they get a camera error popup.

Re: Re: Re: Re: Re: Re: Re: S 25 plus

Brandan — Sun, 26 Apr 2026 18:25:46 GMT

The mini screen up top is me and the big A is my mother she tried everything the internet said and she even went to Verizon and they said that they could help fix it either so now she has to talk to Samsung support or something like that about her s25 plus

Re: Re: Re: Re: Re: Re: Re: Re: S 25 plus

Tom6068 — Sun, 26 Apr 2026 18:58:31 GMT

Tell her to open the Device Care app, scroll down and click on 'Diagnostics' & run it. If there is a camera hardware issue, it will show. Then the device will have to be repaired. She can take the device to iBreakuFix repair store which is the official repair center. Go online to their site search for the store nearest to her.

She can go there without an appt or call them. Otherwise if not applicable, the phone may have to be sent to Samsung for repair.

https://www.ubreakifix.com/store-locator