https://us.community.samsung.com/t5/Galaxy-S26/Exclusive-Color-Device-Trade-In/m-p/3496925#M1005 <DIV><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="futurama-good-news-everyone"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1322543iF9E034A79534ED3A/image-size/large?v=v2&amp;px=999" role="button" title="futurama-good-news-everyone" alt="futurama-good-news-everyone" /></span></DIV><DIV>&nbsp;</DIV><DIV>ATTENTION - anyone who wants to pre-order from Best Buy but has been told they will not accept a Samsung exclusive color device as a trade-in:</DIV><DIV>&nbsp;</DIV><DIV>You absolutely CAN trade in a Samsung exclusive color device to Best Buy! Initiate a chat with a Best Buy online agent (either on the website or in the app) and tell them you want to pre-order an S26 device. They will likely ask for your name, phone number, and email address. Before you provide that information, let them know you have a Samsung exclusive color device that you'd like to trade in, and you need confirmation that it will be accepted as a trade-in. Hopefully, you will get someone who is familiar with this process. If you don't, keep trying until you do.</DIV><DIV>&nbsp;</DIV><DIV>The agent I was fortunate enough to work with knew that the exclusive colors probably wouldn't show up as trade-in options in the store. The most important details are the device model and storage capacity. Specify in the chat exactly what you want to trade in. The agent should generate a&nbsp;<STRONG>Case ID</STRONG> for you to reference when you go to the store to pick up your new phone and trade in your old one. Make sure this happens before ending the chat!</DIV><DIV>&nbsp;</DIV><DIV>Here's a screenshot of part of my chat (it was a long one):</DIV><DIV>&nbsp;</DIV><DIV><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260302_224232.jpg" style="width: 400px;"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1322551iD5403CDCCE2136B6/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20260302_224232.jpg" alt="IMG_20260302_224232.jpg" /></span></DIV><DIV>&nbsp;</DIV><DIV>The more explicit guidance you can get from your agent, the better. Be sure to take a screenshot of the chat when you've finished! You will then be able to pre-order your new phone. I physically went to my local Best Buy to confirm everything and placed the pre-order on site. You may wish to do the same.</DIV><DIV>&nbsp;</DIV><DIV>I know there are other community members out there who also have exclusive color devices they want to trade in. I hope this helps you. Good luck!</DIV> Wed, 04 Mar 2026 04:30:58 GMT Mujibar 2026-03-04T04:30:58Z https://us.community.samsung.com/t5/Galaxy-S26/Exclusive-Color-Device-Trade-In/m-p/3496925#M1005 <DIV><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="futurama-good-news-everyone"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1322543iF9E034A79534ED3A/image-size/large?v=v2&amp;px=999" role="button" title="futurama-good-news-everyone" alt="futurama-good-news-everyone" /></span></DIV><DIV>&nbsp;</DIV><DIV>ATTENTION - anyone who wants to pre-order from Best Buy but has been told they will not accept a Samsung exclusive color device as a trade-in:</DIV><DIV>&nbsp;</DIV><DIV>You absolutely CAN trade in a Samsung exclusive color device to Best Buy! Initiate a chat with a Best Buy online agent (either on the website or in the app) and tell them you want to pre-order an S26 device. They will likely ask for your name, phone number, and email address. Before you provide that information, let them know you have a Samsung exclusive color device that you'd like to trade in, and you need confirmation that it will be accepted as a trade-in. Hopefully, you will get someone who is familiar with this process. If you don't, keep trying until you do.</DIV><DIV>&nbsp;</DIV><DIV>The agent I was fortunate enough to work with knew that the exclusive colors probably wouldn't show up as trade-in options in the store. The most important details are the device model and storage capacity. Specify in the chat exactly what you want to trade in. The agent should generate a&nbsp;<STRONG>Case ID</STRONG> for you to reference when you go to the store to pick up your new phone and trade in your old one. Make sure this happens before ending the chat!</DIV><DIV>&nbsp;</DIV><DIV>Here's a screenshot of part of my chat (it was a long one):</DIV><DIV>&nbsp;</DIV><DIV><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_20260302_224232.jpg" style="width: 400px;"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1322551iD5403CDCCE2136B6/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_20260302_224232.jpg" alt="IMG_20260302_224232.jpg" /></span></DIV><DIV>&nbsp;</DIV><DIV>The more explicit guidance you can get from your agent, the better. Be sure to take a screenshot of the chat when you've finished! You will then be able to pre-order your new phone. I physically went to my local Best Buy to confirm everything and placed the pre-order on site. You may wish to do the same.</DIV><DIV>&nbsp;</DIV><DIV>I know there are other community members out there who also have exclusive color devices they want to trade in. I hope this helps you. Good luck!</DIV> Wed, 04 Mar 2026 04:30:58 GMT https://us.community.samsung.com/t5/Galaxy-S26/Exclusive-Color-Device-Trade-In/m-p/3496925#M1005 Mujibar 2026-03-04T04:30:58Z https://us.community.samsung.com/t5/Galaxy-S26/Exclusive-Color-Device-Trade-In/m-p/3496927#M1006 Pizza dance Wed, 04 Mar 2026 04:18:07 GMT https://us.community.samsung.com/t5/Galaxy-S26/Exclusive-Color-Device-Trade-In/m-p/3496927#M1006 meself 2026-03-04T04:18:07Z https://us.community.samsung.com/t5/Galaxy-S26/Exclusive-Color-Device-Trade-In/m-p/3496933#M1007 .<SPAN class="mobile-app-image"><span class="lia-inline-image-display-wrapper" image-alt="1772598276307.gif"><img src="https://us.community.samsung.com/t5/image/serverpage/image-id/1322564i97BDC0D83AE08DD6/image-size/small?v=v2&amp;px=200" role="button" title="1772598276307.gif" alt="1772598276307.gif" /></span></SPAN> Wed, 04 Mar 2026 04:24:58 GMT https://us.community.samsung.com/t5/Galaxy-S26/Exclusive-Color-Device-Trade-In/m-p/3496933#M1007 Robin621k 2026-03-04T04:24:58Z https://us.community.samsung.com/t5/Galaxy-S26/Exclusive-Color-Device-Trade-In/m-p/3500740#M1665 <span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span><span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span><span class="lia-unicode-emoji" title=":face_with_tears_of_joy:">😂</span> Mon, 09 Mar 2026 03:35:46 GMT https://us.community.samsung.com/t5/Galaxy-S26/Exclusive-Color-Device-Trade-In/m-p/3500740#M1665 1043 2026-03-09T03:35:46Z