topic Re: Re: Microsoft problems in Galaxy S26

Microsoft problems

jimalb68 — Thu, 16 Apr 2026 19:26:44 GMT

Has anyone had problems setting up Microsoft once you received your S26ultra?

Re: Microsoft problems

Mujibar — Thu, 16 Apr 2026 19:34:36 GMT

No problems here. What are you trying to set up and what problems are you encountering?

Re: Re: Microsoft problems

jimalb68 — Thu, 16 Apr 2026 19:48:25 GMT

When I try to get into my Microsoft it doesn't recognize my S26ultra just my S23ultra.

Re: Re: Re: Microsoft problems

Mujibar — Thu, 16 Apr 2026 19:50:51 GMT

Are you talking about passkeys?

Re: Re: Re: Microsoft problems

SohailHassan — Thu, 16 Apr 2026 19:51:00 GMT

hi! remove the old device from your Microsoft account, toggle "Link to Windows" in your new phone’s settings, and ensure both are logged into the same account. let me know if this works for you 🙂

Re: Microsoft problems

user_ams007 — Thu, 16 Apr 2026 19:55:57 GMT

I am experiencing difficulties with all Microsoft applications, including authentication services and OneDrive. It appears there may be an issue with Microsoft's backend servers. At present, I am not aware of any available patches or hotfixes, and reinstalling the applications has not resolved the problem. This issue is specifically affecting my S26U device, while my S25U and Fold 7 remain unaffected. One potential solution you might consider is updating all Google core services applications, such as Google Play Services and Google Mainline Services.

Re: Re: Re: Microsoft problems

Mujibar — Thu, 16 Apr 2026 19:56:54 GMT

You'll have to set up a new passkey before removing the old one from your account. See "update your passkeys" on this page:

https://support.microsoft.com/en-us/account-billing/%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8B%E2%80%8Bmanage-your-saved-passkeys-6a70599a-25e1-4461-86be-d67d1023c69f

Re: Re: Re: Re: Microsoft problems

user_ams007 — Thu, 16 Apr 2026 19:58:46 GMT

It's affecting all Microsoft apps, not just Link to Windows. By default, most people are using the passwordless login setting for Microsoft, which triggers Microsoft Authenticator to generate a code. This process is not working correctly.

Re: Re: Re: Re: Microsoft problems

user_ams007 — Thu, 16 Apr 2026 20:01:06 GMT

It's not Passkeys; it's something on Microsoft's backend system. I have a few friends who work at Microsoft, and they are fully aware of the problem that is affecting the S26 series.

Re: Re: Microsoft problems

Robin621k — Thu, 16 Apr 2026 20:26:33 GMT

You would think Samsung and Microsoft would make sure things work for new phones at launch considering their deep partnerships.

It's been over a month since launch. It's unacceptable it hasn't been fixed yet.

Re: Re: Microsoft problems

jimalb68 — Thu, 16 Apr 2026 20:27:30 GMT

My Chiropractor is also having issues on his laptop. His IT guy told him to uninstall his One Drive but I believe he's still having problems.

Re: Re: Re: Microsoft problems

user_ams007 — Thu, 16 Apr 2026 20:29:11 GMT

It just happened after the last updates from Microsoft. I wasn't having any issues prior. Also the Samsung Microsoft partnership is ending soon at least for Gallery sync

Re: Re: Re: Microsoft problems

user_ams007 — Thu, 16 Apr 2026 20:30:16 GMT

It has nothing to do with Microsoft One drive it's something else on the backend

Re: Re: Re: Re: Microsoft problems

Robin621k — Thu, 16 Apr 2026 20:33:34 GMT

Oh great, more people to complain that Samsung is forcing us to use Google, can't wait!

Re: Re: Re: Re: Microsoft problems

jimalb68 — Thu, 16 Apr 2026 20:36:26 GMT

Thank you

Re: Re: Re: Re: Re: Microsoft problems

user_ams007 — Thu, 16 Apr 2026 20:36:27 GMT

I believe that Samsung may announce a new Cloud backup service that's completely different from the Current model, With different Storage plans,

Re: Re: Re: Re: Re: Re: Microsoft problems

Robin621k — Thu, 16 Apr 2026 20:39:59 GMT

Is this why my unlocked phone on Verizon hasn't removed Samsung Cloud for my S26U that wasn't present on my S25U?
Just when I found a way to unblock it using Activity Launcher!

Re: Re: Re: Re: Re: Microsoft problems

user_ams007 — Thu, 16 Apr 2026 20:42:24 GMT

You're welcome. Unfortunately, there is no real solution to this problem; it's not Samsung. If I had to guess, it's probably a back-end handshake system problem with Microsoft, because I can't even create a new folder in OneDrive, and Microsoft Auth is being triggered by the server.

Re: Re: Re: Re: Re: Re: Re: Microsoft problems

user_ams007 — Thu, 16 Apr 2026 20:52:47 GMT

Yes, Also the Samsung cloud app finally received a minor makeover, I had the same problem on my S25U with Samsung cloud being blocked, I always keep an old Tmoblie Sim card around to fix things like that, Actively launcher is a great tool depending on what version you have

Re: Re: Re: Re: Re: Re: Re: Re: Microsoft problems

Robin621k — Thu, 16 Apr 2026 21:05:28 GMT

I have the Pro Version, I was able to unblock it on my S25U. I guess Samsung has stopped letting Verizon block Samsung Cloud moving forward. Three updates still there.