topic Re: Re: Re: Call screening security concern in Galaxy S26

Call screening security concern

Galacide — Tue, 10 Mar 2026 09:37:39 GMT

I am having an issue with the Call Screening feature. My caller can hear everything I am saying while the agent is conducting the call. Is that supposed to happen? I also don't see the green dot in the top right corner that usually appears when the microphone is active. This is a major security concern!!

Re: Call screening security concern

meself — Tue, 10 Mar 2026 14:55:20 GMT

Your saying someone else can hear you beside the oone who called

Re: Call screening security concern

Galacide — Tue, 10 Mar 2026 15:21:02 GMT

No, only the caller (who is speaking with the agent) can still hear me. But that isn't right, especially when it doesn't show me that the microphone is activated.

Re: Re: Call screening security concern

Dawndelta — Wed, 11 Mar 2026 02:44:09 GMT

👏

Re: Re: Re: Call screening security concern

meself — Wed, 11 Mar 2026 02:47:15 GMT

Nice

Re: Call screening security concern

SamsungSamantha — Wed, 11 Mar 2026 16:24:17 GMT

Hi, Galacide!

Does this happen on any call that you get that has been screened?

Re: Call screening security concern

Galacide — Wed, 11 Mar 2026 18:01:46 GMT

Thanks for your reply!

Yes, this happens on any call.

Re: Call screening security concern

userYBkh3t2XIZ — Thu, 12 Mar 2026 15:48:10 GMT

Same. It makes the feature pointless

Re: Call screening security concern

userJUP3aC5u1S — Mon, 23 Mar 2026 14:14:17 GMT

Same issue!!! I just found this out in the worst way!! I was in a meeting and got a call, while screening, the person ended up hearing critical crucial information that shouldn't have heard. I can't believe samsung put this feature out there without realizing how this breaches privacy and the whole point of screening the call ..I can see a class action coming

Re: Call screening security concern

DiegoP123 — Mon, 30 Mar 2026 16:08:07 GMT

I have the same issue

Re: Call screening security concern

SamsungAdam — Thu, 02 Apr 2026 23:00:54 GMT

Thank you for reaching out. I am sorry to hear about your experience with the call screening feature. In order to better assist you with the symptoms you are experiencing with the call screening feature, can you please advise if you are using the steps in the link when using the call screening feature: https://www.samsung.com/us/support/answer/ANS10010345/

Re: Call screening security concern

Galacide — Fri, 03 Apr 2026 10:40:35 GMT

Yes, I've checked the steps several times, but the issue still appears.

Re: Call screening security concern

SamsungMod — Fri, 03 Apr 2026 14:34:54 GMT

Hi Galacide, since the troubleshooting steps did not resolve the issue I recommend that you submit an error report: Samsung Members App, Get Help, Send Feedback, Error Reports.