topic Re: Re: Re: Re: Re: Re: Camera Issue? in Galaxy S26

Camera Issue?

HessItUp — Tue, 24 Mar 2026 01:41:04 GMT

Is anyone else having issues with the camera app on the S26 Ultra?

I close out of everything, reopen it, and it starts working for a while, but eventually the error message pops back up again.

It's getting rather annoying.

Re: Camera Issue?

Mujibar — Tue, 24 Mar 2026 01:49:04 GMT

No issues here. Have you cleared cache & data for the camera app?

Re: Re: Camera Issue?

HessItUp — Tue, 24 Mar 2026 01:56:19 GMT

Would I have to do that, even though it's practically new? 🤔

Re: Camera Issue?

fucthefreeworld — Tue, 24 Mar 2026 01:59:48 GMT

I'm having a issue with ppl hacking my phone and watching my every move from my camera but there phone

Re: Re: Re: Camera Issue?

Mujibar — Tue, 24 Mar 2026 02:02:03 GMT

Well, if you're having problems....

Re: Re: Re: Re: Camera Issue?

HessItUp — Tue, 24 Mar 2026 02:02:26 GMT

I'll try it out. Lol

Re: Re: Camera Issue?

Mujibar — Tue, 24 Mar 2026 02:02:40 GMT

Please make a separate post if you have an unrelated issue.

Re: Re: Re: Re: Camera Issue?

HessItUp — Tue, 24 Mar 2026 02:06:19 GMT

Tried it out. Closed out of it and restarted it, and it still pops up. Even tells me it can't use a lens now.

Re: Re: Re: Re: Re: Camera Issue?

Mujibar — Tue, 24 Mar 2026 02:09:14 GMT

Run the on-device diagnostic under Device Care, or go to the Support tab in the Members app and tap "get started."

Re: Re: Re: Re: Re: Re: Camera Issue?

HessItUp — Tue, 24 Mar 2026 02:21:56 GMT

Yep. Something's wrong with it.
Must've gotten a defective unit? Lol

Re: Re: Re: Re: Re: Re: Re: Camera Issue?

Mujibar — Tue, 24 Mar 2026 02:28:28 GMT

Yeah, that's not great. Sorry. Are you still within your return window? If not, it will be a warranty issue.

Re: Re: Re: Re: Re: Re: Re: Re: Camera Issue?

Robin621k — Tue, 24 Mar 2026 03:23:59 GMT

At least it is the 3x cappy lens. When I want 3x, I use the main at 200mp 2.9x to avoid it.

Re: Re: Re: Re: Re: Re: Re: Re: Re: Camera Issue?

Mujibar — Tue, 24 Mar 2026 03:26:43 GMT

A broken camera is a broken camera, especially on a brand-new phone that shouldn't have these issues. I'd be livid if it was my unit.

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Camera Issue?

Robin621k — Tue, 24 Mar 2026 03:28:38 GMT

I get that, they should definitely contact support about returning the phone

Re: Re: Re: Re: Re: Re: Re: Re: Re: Camera Issue?

HessItUp — Tue, 24 Mar 2026 08:16:08 GMT

After it does the issue and I hit continue, it doesn't exceed 25x. Anything more disappears.
So it has to be something to do with the zoom, I'm assuming.

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Camera Issue?

HessItUp — Tue, 24 Mar 2026 08:18:26 GMT

I'll be returning the device later today when the store actually opens.
Unfortunately, they're out of stock of anymore Ultras ATM. I'll just be upgrading later.
Thanks for the help!

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Camera Issue?

Tom6068 — Tue, 24 Mar 2026 12:50:50 GMT

When there, check and be sure that a brand new S26U is exchanged, not some offer to repar or (highly unlikely since it is so new) of getting a used phone that was returned. If that was me and that was not an option, I would demand my money back and move onto another device if the S26U is still within the return window.

Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Re: Camera Issue?

Mujibar — Tue, 24 Mar 2026 13:12:05 GMT

You're welcome and good luck!

Re: Re: Re: Re: Re: Re: Camera Issue?

Ally_step_hens — Thu, 02 Apr 2026 00:26:19 GMT

I also have this defective unit. Brand new phone and they can't seem to make a working camera