topic Re: S26 ultra Condensation on the camera lenses in Galaxy S26

S26 ultra Condensation in the camera lenses

MaG6791 — Wed, 25 Mar 2026 15:08:07 GMT

I pre-ordered my S26 Ultra and when it arrived a few days later, I noticed that when it gets hot – for example, whilst recording – and the weather is cold, condensation appears on the lenses.

I wrote to Samsung support but they didn’t resolve the issue; I had to request a replacement from my mobile provider, and as it was within the 14-day period, I had to pay $58 for the replacement. When I received the new one, exactly the same thing happened.

Does anyone here know anything about this?

I’ve read that it happens to many of us and not to others.

Is it a batch issue?

Or a design issue?

The first one I received was from a batch from late December 2025, I think, and the second one is from February, and the same thing happens.

I’m disappointed I swapped my S25 Ultra.

Re: S26 ultra Condensation on the camera lenses

meself — Wed, 25 Mar 2026 04:34:41 GMT

First time I seen mentioned

Re: Re: S26 ultra Condensation on the camera lenses

MaG6791 — Wed, 25 Mar 2026 04:37:14 GMT

There’s a lot of information on Reddit forums and the internet in general, including YouTube, and many people are complaining

Re: S26 ultra Condensation on the camera lenses

MaG6791 — Wed, 25 Mar 2026 04:40:33 GMT

https://www.reddit.com/r/samsunggalaxy/s/WK5F7kWRJ0

Re: Re: S26 ultra Condensation on the camera lenses

MaG6791 — Wed, 25 Mar 2026 04:42:48 GMT

It’s a lie if Samsung says it hasn’t heard about the problem, which is already well known worldwide, haha

Re: Re: S26 ultra Condensation on the camera lenses

MaG6791 — Wed, 25 Mar 2026 04:47:55 GMT

It’s a lie if Samsung says it hasn’t heard about the problem, which is already well known worldwide.

Come on, it’s not as if I’ve read about it or believe it. It’s happened to me – twice now. That photo I posted is of my phone with the problem.

Re: Re: Re: Re: S26 ultra Condensation on the camera lenses

MaG6791 — Wed, 25 Mar 2026 04:55:04 GMT

https://www.reddit.com/r/samsunggalaxy/s/mgtMClPf5y

https://www.enter.co/smartphones/galaxy-s26-ultra-camaras-empanadas-lente-agrietada-y-un-aluminio-en-entredicho/

https://tecnonauta.com/shorts/esto-es-imperdonable-samsung-s26

https://youtube.com/shorts/fon_0zOE-Bc?si=UaqC_obh9Ddway6E

https://www.reddit.com/r/samsunggalaxy/s/nNAM0xkml2

https://www.reddit.com/r/samsunggalaxy/s/yh20Utau9B

If you like, I can look for some more links on the issue; it’s one thing for people to pretend nothing’s wrong.
That’s even more disappointing.

Re: Re: Re: Re: Re: S26 ultra Condensation on the camera lenses

MaG6791 — Wed, 25 Mar 2026 04:57:03 GMT

If Samsung were more responsible, they might take a closer look at the information they already have and see what’s happening in many parts of the world – and yes, in cold climates

Re: S26 ultra Condensation on the camera lenses

MaG6791 — Wed, 25 Mar 2026 05:19:20 GMT

Rare!
They removed the answers they had given me.

Re: S26 ultra Condensation on the camera lenses

Tom6068 — Wed, 25 Mar 2026 11:18:58 GMT

No one should have to pay for a replacement even if it out of the return window. But I guess if buying the device from a retailer they have conditions. Considering this is the second time, I would return it and move onto another device model if Samsung is the only preferred brand. But do not let this go past that return window because if this issue recurs, then that return option is gone and it is warranty repairs or likely previously own refurbished replacements in the future.

Re: Re: S26 ultra Condensation on the camera lenses

MaG6791 — Wed, 25 Mar 2026 15:20:24 GMT

I’ve upgraded my S25 Ultra after getting a trade-in offer of $1,091, including double storage. I’m really happy with the phone and I think it was a good deal.
I paid that amount directly to my mobile provider; I preferred to pay the $58 to avoid waiting times and tedious paperwork.
I’ve looked into it further, but it seems Samsung is turning a blind eye to this issue. That’s why I’m posting here to see if anyone has resolved the problem by swapping for a newer batch or something similar.

And Samsung had better not try to claim that this is ‘normal’, as it doesn’t happen on the S25 or S24 Ultra. And for a high-end phone, it leaves a lot to be desired, especially for those of us living in cold climates.
Samsung will do everything it can to avoid acknowledging the issue and issuing a general recall.

Re: Re: Re: S26 ultra Condensation on the camera lenses

Tom6068 — Wed, 25 Mar 2026 15:10:14 GMT

One has to do with what they buy and the value they get/got from it and think is best for them. I had the S26U pre-ordered from Best Buy unlocked version with the double storage offer & $900 trade in for my S25U.

But after physically operating the S26U at Best Buy they had there to use, I carefully considered the overall specs, reading/watching reliable reviewers. I avoid listening/reading from biased loyal brand adherents or from those just being anti-Samsung. I then considered that cool privacy screen tech that I would not ever need, the minor camera hardware upgrade etc and so I canceled the order.

The upgrade would have been marginal at best for less of a deal than I got with my S25U. I want the camera system Samsung has ignored for too long with iterative upgrades and then not providing one software update to the S25U camera system; that there still sits with me wrong.

Samsung has one thing I think kinda cornered & that is overall smartphone operability & customization. No one compares to them there. But that has hit a limit for me as that selling point wore out.

Re: S26 ultra Condensation in the camera lenses

didioloco — Thu, 26 Mar 2026 20:16:46 GMT

It happened to me... right out of the box, when I took some pictures. Had it returned. I bought it in Brazil an it was a "Made in Brazil" phone...

Re: Re: S26 ultra Condensation in the camera lenses

MaG6791 — Thu, 26 Mar 2026 23:38:33 GMT

A class action lawsuit should be brought against Samsung to force them to issue a recall and take responsibility for this fault
Mine was made in Vietnam and I’m in the US.
A disgrace for a high-end product

Re: S26 ultra Condensation in the camera lenses

SamsungMod — Fri, 27 Mar 2026 21:41:14 GMT

Hello everyone,

we can certainly understand how frustrating it must be for you to experience condensation in the camera lens. If you are still experiencing this issue, we would like to address this properly and ask if you can please send us a private message with the following information:

*Full name

*Physical address

*IMEI

*Email address

*Best contact phone number

*Full model number for your device (phone)

We sincerely apologize for the delay in response and any inconvenience this has caused. We want to thank you for your patience while we look into this symptom further.